Raptor Plumbing

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BEST Plumbing replaced rotted out piping under the basement floor and removed water softener. They scoped the pipe first and then jack hammered the cement to get to the pipe. Did a great job and was very informative. Would hire again.

Raptor Plumbing was contracted by Lennar for new home builds and after 5 months in the home we had a major flood in the home. The house was plumbed for a water softener and the inside plumbing wasn't properly secured and caused the house to flood with 1700 gallons of water. My issue was Raptor plumbing’s owner came to my home and denied any of it as their fault on the installation of the drainage loop, despite it being different from the initial model installation and many of the other homes in the same neighborhood. He quickly blamed the softener install (who did not put the plumbing in). Many other new builds currently under construction are being secured with copper to avoid such an occurrence. The owner of Raptor kept going on and saying copper is being phased out, yet in all of the other homes in our neighborhood was installed. Needless to say I had to get my insurance involved since Raptor and Lennar played the blame game and officially refused any liability. The flood shouldn't have happened if the box in laundry room was properly finished off holding the line in place so the water would drain properly during regeneration.

I have never had such a helpful and resourceful experience! I had gone to other plumbers for my water heater and they gave me ridiculous prices. Raptor gave me all the answers I wanted to hear. The price they gave me was amazing and they made sure I was happy in ever way.