Rich's Plumbing, Heating & Air Conditioning

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This company was fast to reply and demand payment which was made and did not complete the job leaving a hole in my chimney and breaking a gas valve to my water heater which they refused to repair without ME paying for their damage. I contacted them multiple times requesting completing the job and/or compensating me for damage and repairs to gas line that their installer caused but without the courtesy of a return call or contact. I would run away from using them as fast as you can, they are careless and without regard for customer service

I would carefully check any positive reviews they may have been made by the company itself

so glad we used your services,,, we are so happy with our new furnace install~ thanks again rich's plumbing we will share your number with all our friends and family ! tech were so neat, honest and so helpful!

Upgrade Furnace/Boiler From Oil To Natural Gas

Rich's plumbing & HVAC came out to do an estimate on upgrading my Perth Amboy NJ home steam boiler from oil to gas. Pete showed up on time & in less than 30 minutes gave me a no nonsense can do approach along with a competitive estimate. Pete approached the job professionally from start to finish. The install was done in one day as promised with no hidden charges and/or unexpected delays. Basically all was done as promised and I am extremely happy. The work also comes with a 2yr install warranty. Highly recommend & can be contacted for questions comments at janusz27 AT yahoo DOT com

Tech that came out was friendly and professional, and did a good job. Be warned, though ...VERY EXPENSIVE!! $300+ for a 35 min job. Installation wasn't routine, but it wasn't super crazy either. Suggest you get a couple of estimates before you sign on to Rich's. UPDATE>> only a couple months into this job, a install of a garbage disposal, we are already experiencing clogging, that had never happened before. Also had the tech look at a dripping shower head. Couldn't fix it because he wasn't familiar with the brand/style of fixture. Told me we'd have to cut into the back of the wall and the job would cost me roughly $900, though he admitted that it was not his expertise. Good thing I called someone else. They came and did the job in 20 minutes for less than $100 and the shower is drip free with no holes in the wall at all. Steering way clear of Rich's moving forward, and as a new homeowner, finding a trusted plumber was a beautiful thing!

I called Rich's Plumbing for my Air Conditioning and this company was far the best company I have ever used. Thanks Chris

During the worst heatwave our airconditioner unit started leaking and water was flooding into our living area in the basement. We didnt notice until about 9PM and I called Rich's since their yellow page stated that they provide 24 hour service and they had a 5 star rating. Well I am very disapointed because the operator took all our information and NO ONE ever called us back... not that night and not the next day... Even if they were too busy to come to our house I would at least expect a call back telling me so... Their plumbers might be great but their HVAC unit is not!!!

We had a leak on our water heater on the week end.I've called other companies and no response.Rich's plumbing came out in less than on hour and were very eager to help me out.They were neat and respectful.Thank You!

Thanks Rich's!Your tech Jimmy was great.The office staff was very helpful, and the problem was solved so quickly.You are the best.

I called for an estimate to replace an older boiler in a house we purchased, and they came out gave the estimate the same day and the next day they did the install.They were careful with our property and very neat and professional plumbing company.

Great plumber, amazing service.

Suddenly this morning, we couldn't turn the hot water off -- total bummer. I called Rich's Plumbing , and he agreed to come by this afternoon. He came exactly when he said he would, and gave me an honest assessment of what was going on. He gave me three options for "treatment," ranging in cost -- and was completely cool when I took the cheap route.

In the storm i called them there were here in a quick manor and help my elderly mother in which her sump pump wasn't working thanks again guys for your services

On a saturday night they were the only plumber out of 6 that returned our phone calls and they were here by Sunday morning to repair the broken pipe in our home!