Right at Home

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Always pleasant and open to changes in the schedule. When a caregiver isn't a good fit for our family, they are happy to make a change and offer another caregiver.

I have never encountered a worse experience in dealing with an agency. Office staff acts as if they are doing you favors by doing their job. Nurses' Aids are untrained, uneducated and incapable of performing even basic care for non-ambulatory patients. Office Manager is unwilling to accept responsibility for poor care, and seem more interested in cover-ups instead problem resolution. Think twice before leaving your loved ones in their care.