Roadrunners Towing & Recovery

Write a Review979-778-2221

This was the rudest man I have ever spoken with. He accused my daughter of stealing because she could not find where to pay. After being very rude to her, he "gently" shoved her in the direction she needed to go in order to pay. When I called to complain, he was so ugly to me. He asked if I taught my daughter to steal. He was horrible.

DO NOT USE THIS TOWING COMPANY. I was visiting a friend at College Edge apartments (next to Blinn College) and had a visitor's pass visible in the dashboard and my car was towed! I immediately went to the front office who informed me that it should have not been towed. I was not given transport to the company even though they left me stranded without a car. The employees did inform me they saw the pass but did not think it belonged to the complex although the complex had informed them hours before in the change of visitor parking pass. The company also interrogated me as if I had stolen the car. I had to show them my license, insurance, and show them I had the keys to the vehicle and kindly pointed out that my initials were on the back of MY car. They continually locked my car in the lot as if I was going to steal it. OUTRAGEOUS, they didn't even apologize.

A TOTAL RIP OFF, WAY TOO EXPENSIVE, TOTAL RIP OFF TOTAL RIP OFF TOTAL RIP OFF, $300 WAY TOO MUCH MONEY, TOTAL RIP OFF

The Worst tow compary in Bryan / cs tx

DO NOT USE ROADRUNNERS TOWING COMPANY. The tow truck driver was depositing my roommate's car and ended up hitting the back of my car in our driveway. My back window was completely shattered. I watched the man get out of his truck and peer into the back of my car with a flashlight. He then got back into his truck and continued to back up, acting like he never hit it. I went outside and he denied the whole thing, even threatened to leave without giving me his insurance information if I did not give him mine. In the end, his insurance sided with me and decided to cover my car. The insurance company works with a third party rep so that is really annoying to deal with. It has been over a month, and they are just now working out the details with the expenses the insurance will pay for. The whole procedure has been very frustrating, especially considering the insurance wasn't even going to pay for it until they saw the video my fiance took of the damage. DO NOT USE THIS TOW TRUCK COMPANY. Integrity and honesty is not a value that they uphold.

The worst towing operation in the city. I can not believe that the City of College Station allows them to tow in our community. They plant "spies" in parking lots in shabby vehicles and then watch the person pay the money and once the paying patron has entered the establishment in which he was going, they scoop in and tow your vehicle. If that isn't bad enough, they are extremely rude when trying to gather information about your illegally towed vehicle and continually hang up on you. What a pleasant way to do business - NOT