Safe T Check Chimney Inc

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I made an appointment with this company to clean my chimney. The gentleman called an hour before and cancelled due to the weather. I rescheduled for the following week. I called to confirm the night before, the gentleman confirmed that he would be at my house between 7am and 8am. At 8:30 am nobody had showed up yet so I gave him a call. No one answered so I left a message. A few minutes later the gentleman called me back and asked if everything was ok. I explained that I was calling to see if he was still coming. He told me that "we are on our way out to you now". At 9:30am, nobody had showed up..STILL! I called again and my husband called again. Nobody ever showed up or called with an explanation as to why they were a no show and/or never had the courtesy to call either one of us back, not even the next day. Our whole Saturday was ruined as I was prisoner to the house incase someone decided to show up. The worst part...our chimney was still not clean!!!