Schaefer's

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CLOSED NOW - Opens atTomorrow 8:30am

Purchased a new washer and dryer ordered a new side by side fridge good price great salesman. No issue until it came to delivery. I am not going to get into the he said she said of this but let me tell you this...... our family has shopped at Schaefers for 35 years with no problems until now!

They stopped there own delivery service and outsourced it to a few company's this last one is called College Hunks. (They apparently went through a few).

Bottom line is Collage Hunks is a knockoff of 1-800-gotjunk. They are rude and could care less about Schaefer's customers. After doing a little research this is not the first complaints like this.
Ron Romero the owner of Schaefer's called and apologized for there rudeness which I appreciate but in short did stand up for there delivery service. I am not sure I want folks like this hooking up any of my appliances or in my home. Are a few so called collage hunks which is BS movers qualified in correctly wiring and installing? Who are they?
I told Ron thanks for the 35 years plus but we will be moving on! If they can't deliver using there own people. I don't want collage hunks at my home ever especially after reading all the reviews. Please educate yourself first.

This is a franchise and will hire whoever can lift a few pounds then send them out. Think they care? Are they casing out your house? Any background checks who knows Schaefer's don't hire them.
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Hope this saves someone all the drama we went through.

Obviously you won't see bad reviews on there site as they only post good reviews from across the franchise.
We are really sad Schaefer's is taking this route as we were Never treated this way from their delivery guys.

Beware and be safe!
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Contacted Schaefer’s tv and they are some of the nice’s people to work with!! Thank You I will be shopping there more often !!

Be careful of the customer service at Schaefer's. Their salesmen are knowable and helpful, but their management especially 'Rick Craft' is extremely rude and abhorrent. I rode my bicycle over to Schaefer's to check out their inventory and prices in comparison to Best Buy. Unfortunately, when I pulled up to this establishment there was nothing to lock ones bicycle to. So, I deiced to walk inside and experience Schaefer's customer service. I spoke with one Rick Craft about the issue to see if I could store my bike, and see if the establishment could provide more bike friendly solutions. Unfortunately, per Rick Craft "it wasn’t deemed necessary for the measly amount of bicyclist that come into this store." I politely asked where I could store my bike as I view your inventory, Mr. Rick Craft responds "you can leave it outside, I store my $30,000 motor cycle outside and no one bothers it. You won’t have an issue with that little bicycle." Appalled that this family owned and operated business would have someone of his caliber in management I asked for his name and information to contact his superior. Rick 'the boss' Craft provided nothing else but a name of 'Ron Ramiro' and stated that "I have been here for 31 years". This display of customer service by a manager is quite unpleasant. I am quite shocked that I received better customer service all around at the Best Buy across the street.

I would highly reccomend this store for any purchase. We recently purchased a 73" TV. We couldn't be happier. The detail to service from sales to delivery to set up was outstanding.