Simply Clean

Write a Review757-576-4330

Do Not Use This Company!

I called Simply Clean ans scheduled an appointment for 11AM on Friday and at 11:11AM I missed a call from (Summer) and when I called her back 15 mins. later, I didn't get an answer after about 3 calls I gave up and realized that they were not showing up. By 1PM I got a call with an apology saying that she called to confirm the 11AM appointment but since there was no answer no one came and they had phone trouble and she didn't know that I called right back. Now I am told that someone could be out by 2PM the same day so I agreed. It is now 4:22PM and still no one has showed up, called to cancel or returned my calls. This company is totally unreliable and I will never call them for service again.

Do not use this company for cleaning services. There maids have no cleaning experience what so ever. Did not bring the necessary equipment to clean the house. Cross contamination throughout the whole house, using one rag to clean the bathroom, counters, furniture, etc. The owner offer to fix the problem, but when it came time to do so, she ignored all calls. The money spent was money wasted. No refund, no call backs, NOTHING. This family own business should be out of business. To bad the star ratings don't go in the negatives.

I wanted to say that I am so greatful that company's such as this still exsist. I have used several other companys. And I wanted to say Job well Done. See you next week.



Barb.