The Cliffs Resort
Write a Review 805-773-5000
OPEN NOW - Open 24 Hours

Oceanfront full-service hotel with sweeping ocean views, conveniently located on California Highway 1 and perched 100 feet above Shell & Pismo Beaches. Deluxe guest rooms with private balcony and mountain, pool or ocean views. Daily wine reception. Heated, outdoor oceanfront pool, The Spa at The Cliffs and 24-hour fitness center. Full service restaurant with room service, focusing on fresh, local produce and providers, as well as an oceanfront lounge with custom cocktails and local refreshment options. Breakfast, Lunch and Dinner Daily. Live music and activities select days throughout the year.Oceanfront full-service hotel with sweeping ocean views, conveniently located on California Highway 1 and perched 100 feet above Shell & Pismo Beaches. Deluxe guest rooms with private balcony and mountain, pool or ocean views. Daily wine reception. Heated, outdoor oceanfront pool, The Spa at The Cliffs and 24-hour fitness center. Full service restaurant with room service, focusing on fresh, local produce and providers, as well as an oceanfront lounge with custom cocktails and local refreshment options. Breakfast, Lunch and Dinner Daily. Live music and activities select days throughout the year.

Reviews

diana.mancillasgutierrez

06/26/2012

Provided by YP.com

Very disappointed with staff. ...

Very disappointed with staff. VERY prejudice against Hispanics. Our stay was 3 nights and I wish I had never made it for 1 night. We really felt it as soon as we drove into valet. We had already been waiting for staff to attend to us and of course another couple (white) drove in after us and was assisted with the valet needs and bell service. Strike 1, then we register, and low in behold they never tell us when we registered the room that was requested was not available. Asked for 2 Queens and received 1 King - didn't get the surprise until we walked into the room. (2 adults and 1 child) Strike 2 - Staff being white rarely greeted us or made us feel welcome in any way. Best part in checking out, clerk asks how was our stay and I said "NOT GOOD", told her exactly how we felt and you would think she would have called her manager. Nope, she couldn't get us out the door fast enough. One thing I have to say on a positive note - at the Marisol Restaurant we had the best service from Executive Chef Jose Garcia. Now there we would come back just to see him. By the way we did checked out the Resort next door called the Dolphin Inn - WOW!! what a difference in service there. We definitely would stay there just based on the welcome we received with out even having a reservation. MOST PEOPLE DO NOT HAVE THE TIME TO SIT AND EXPRESS THEIR EXPERIENCES WITH BUSINESS, WELL I DO, ESPECIALLY WHEN IT COMES TO MY FAMILY AND MY MONEY.