Triangle Appliance Repair

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Called for warranty service on a Bosch dishwasher that would not stop at the end of a cycle. it took 5 days for 2 technicians to show up to say it was the detergent we were using, the water wasn't hot enough, etc. When my husband called them out on those lame excuses they ordered a new power board. Power board arrives at Triangle on 11/8. We called on 11/11 to see what the status was. They finally had time to install it on 11/15. The tech came, installed the board and didn't feel it was necessary to test it. he also tried to get us to pay for the service call. When reminded it was under warranty he kind of chuckled and said, "oh yeah...huh".We tried the washer that evening and, sure enough, the washer was not fixed.We called Bosch and they called Triangle who has no record of a service call to our home (they were there twice), no record of the board needing to be ordered- nothing. And they told this to Bosch on the very day the technician was at our home.The triangle technicians that came to our home (3 different ones) give the impression that they would rather be anywhere other then doing their job, they are obviously lacking skills in keeping good records and their diagnosis skills need a lot of work. Unfortunately they are the only authorized repair service for Bosch warranty work in the area. I'm currently communicating with Bosch about a buy-back on this unit. I would have replaced it with another Bosch but knowing Triangle is the only authorized service, we will chose a different brand- one that has some one else servicing it.