Tuscany Carpet Cleaning & Floor Restoration
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05/07/2018
Provided by YP.comI called, made a request to have someone come on Saturday because I wouldn't want to have someone come work on a Sunday. They never came on Saturday due to an 'emergency' so they told me Sunday with a 10% discount for the trouble. Sent the rudest person I have ever come across who adamantly refused to call the company and speak with the person I had spoken with to confirm what I was telling them, told me they were doing me a favor, not the other way around (true, but still very rude) and was complaining about how they had to work on a Sunday etc. I get it, Sundays are not the best day to work on, but that attitude was completely unnecessary. Totally rude and unprofessional, the whole experience in general was just not pleasant.
08/04/2016
Provided by YP.comI Could not even give them any rating after our brief conversation over the phone, it seems that they do not need any business. Unprofessional, unethical and with the worse attitude you can expect from a customer service/sales rep.
We are the friendliest company out there, what could have gone wrong in a “brief” conversation (service request, address, and date/time). Gladly your complaint is not referred to the quality of the professional and ethical work we had been providing to many customers since 2001. www.tuscanyclean.com
More Business Info
We Don't Just Refresh It... We Clean It..!
- Hours
- Regular Hours
Mon - Sat: - Location
- Tuscany Cleaning & Restoration is a small family company that makes the big difference because unlike the competition or big franchise companies that are doing businesses by quantity, we do business by quality. We serve one customer at a time and we always do our best to get the job done the right way!
- Languages
- English, Italian, Spanish
- AKA
Tuscany Carpet Cleaning and Floor Restoration
- Categories
- Upholstery Cleaners, Carpet & Rug Cleaners, Floor Waxing, Polishing & Cleaning, Furniture Cleaning & Fabric Protection, Tile-Cleaning, Refinishing & Sealing