Ultimate Limo's & Sedans's
Write a Review
Website
EmailReviews
12/23/2018
Provided by YP.comDO NOT USE ULTIMATE LIMOS! THEY KEPT MY DEBIT CARD INFO AND STOLE MONEY FROM ME!! I rented a limo as a gift for a friend in September 2018 and paid in full at that time. A few days ago when looking over my bank statements I noticed two more charges from ultimate limos, one on November 30th and one on December 5th totalling three hundred dollars. I called on Thursday to ask about the unauthorized charges and spoke to Rick, he asked me to call back after 9am on Friday, Rick was rude, unprofessional and very short with me. I called back after 9am on Friday and spoke with Carol who said I'd have to call back after noon. I called back after noon and was asked to call back after 3pm. I would like to note that Carol is polite on the phone and I believe she just doing what shes asked to by her manager Andy. I called back around 4pm and finally was able to speak with Andy, as soon as Andy got on the phone he was rude. He said they had only charged me for the rental back in September and knew nothing about the charges in November & December. I tried to tell him that my bank statements show the money went straight from my account to ultimate limos but he would not let me finish a sentence, he spoke over me and began to yell. I asked him to not raise his voice and his response was "I haven't raised my voice yet I'll raise my voice if you want me to!" Every time I tried to speak after that he would yell over me and when I told him he was being rude he hung up on me. I had to go through my bank to get the charges refunded and thankfully was successful. Andy claims they never charged me the additional 300 dollars but wells fargo says my money went straight from my account to ultimate limos. I understand that accidents happen and if Andy & Rick had been polite and helped me with the situation I would not be writing this negative review, instead I had to go through my bank to get my stolen money refunded which was a hassle and temporally locked my checking account.
More Business Info
- Hours
- Regular Hours
Mon - Sun: - Services/Products
- Southern California has one of the most exciting nightlife across the globe. The Party Bus is the best way to spend the night in fun and frolic. Our extensive Party Bus service include night outs, weddings, casino parties, proms, birthday events as well as corporate and group transfers. You name it and we would find you the most suitable party limo to you. It gets exciting when you surprise someone special by booking a Party Bus. All the exclusive Party Buses are stocked up with beverages of your choice, in short, they are stocked up with fun and party mood! When you have a special event in your life, trust us to make it unforgettable for the rest of your life. Our party buses are the perfect choice for any number of guests. Let us know the number of guests in advance to book the affordable party bus rental. Our exclusive fleet of Party limousines has a disco floor with an excellent stereo system that makes all your guests enjoy the party mood in full swing. All our vehicles have blackout tinted windows to keep all your party moves private. We understand that you and your guests would want complete privacy night or day and we do all that we can to make your party a grand success. In fact, our party buses are fully equipped to travel to many popular destinations across the region including Las Vegas or Hollywood. Be a confident host by selecting one of our buses. Our exclusive Party Bus deals help you save money with the best offers in town. Call us today and ask about our specials and package deals!
- Other Link
- Category
- Limousine Service