Walgreens

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Courteous staff, but a bit too busy at the end of the day.after you've waited for your prescription, it would be
Nice to be called to the front of the line!

I would not trade at any other place but Walgreen's. When we went out of town to Waco, I found the same great service that I come to expect. Wonderful people and fast friendly service.

I hate Walgreens, their customer service sucks.

The assistant manager Ms. Hopper is fantastic! She always makes the customer feel appreciated and it's a pleasure to shop there.

They'll Lose Your Photos!



I took my vacation pictures to their 48th and O Streets location. When I put the picture card in their machine it crashed with the card in it. It completely wiped the card and destroyed the pictures.



I told the clerk and she acted like I was lying. I checked the corporate website and it said that they keep backups for 3 days to two weeks so I called the manager, who barely listened to me before shooting my back to the same woman. She had me talk to the tech who refused to even check. I was treated like I was some sort of liar or skammer and didn't even get an apology for their losing my pictures. That's all I wanted to make it right with me.



So I wrote corporate an email and haven't received either a reply or an apology. At this point I've taken all of my business elsewhere. There's nothing they can do to make it right with me now.

Walgreens has everything you neeeeeeeed!!!!!!!!!!!!

The Walgreens on Division and 28th and the Walgreens on 28th and Kalamazoo are the two worst Walgreens. They have terrible customer service. If you go during the afternoon, expect to wait at least 30 minutes before you talk to anyone. When you finally do get service, it will be from someone who is unhappy to help you and unwilling to fix any problems that may arise during the billing process. For example, I keep having the same problems with a particular refill--it eventually gets remedied-- but when I try to have the same prescription refilled again, it causes the same problem and the same hassle. Why can't they learn from their mistakes? I'm taking my prescription elsewhere because I do not have time to make four trips for one refill.

We needed a Dr on a Sunday and Walgreens was one of the few places (other than the expensive and busy local ER) that was open. We arrived very near their closing time, but despite that check in was quick and easy and they were pleasant and respectful. The Dr. gave excellent input, seemed to care not only about the 'job' but about my son and myself as a person. Gave my teenaged son age-appropriate advise and no lectures on what we had done wrong....just gave us the correct info for next time. Was even patient with a fidgety preschooler who was with us. Also touched on some points / gave advise on issues we were concerned with that had nothing to do with the reason for our visit. When she gave us the prescriptions she even recommended we go to a different location to have the antibiotic filled since that place would fill it free of charge. All in all a much better visit than I anticipated. Cost was about standard, actually less than I was anticipating. Will definitely use them again.

I can't believe Walgreens pays their employees to push each other around the store on a big blue cart. from the pharmacy thru the store pushin thier way past customers in line and in chairs waitng on their meds, 2 girls from behind pharmacy come out one pushing the other and goofin off instead of one taking the cart out to the back of store and the other should have helped the line of customers in line.I was staying out of the way so i didn't get ran over. Walgreens does not want to take medicaid patients cause of pay but will [pay thier employees to goof off and not wait on customers. this was on the second week of July. I'm sure they saw these employees on video.

Walgreens is a great spot to get your everyday needs. The nice thing is that there are so many spots and you will get the same thing at each one. Nothing is too expensive and when you need your meds/drink/random item, Walgreens is the spot. Its also helpful that many of them are 24 hours.

This walgreens is great. It's incredibly clean and the staff is friendly and nice. The pharmacist behind the counter always took the time to speak to me about my prescriptions when I needed something. They also have a reasonable food selection that isn't jacked up in price.

My husband has cancer and requires numerous trips to the pharmacy every month. There are some good pharmacists there, but there are also many who do not care about the customers. In this last case I dropped off the prescription 5 days before the refill date. I also called 2 days before to Verify that it would be covered and ready. So I was quite upset when they had not filled it because of some bureaucratic rules with the insurance. If this was the first case, I would have written it off as just a mistake. But I have gone through this many times before and I am sure my blood pressure has suffered from my frequent visits to Walgreens. I am now looking for a good pharmacy that won't stress me out every other time I fill a prescription.

After years of dealing with another local pharmacy, Walgreens came in and turned what I could only describe as a nightmare when it came to dropping or and/or picking up prescriptions. For the most, their staff(now) is knowledgeable. And if they can not answer something, they will find the answer for you. ( If you get a chance, do stop and and say hellp to Sandy!) I would be over joyous if the old pharmacy manager Tony would come back ( as well as a Tech that just recently left) These three crew members of the pharmacy were steller.. always gave you their complete attention when it came to matters of your health and meds you currently take.

I tried the (888) 260-8006 number several times never was able to get the phone number to Walgreens in Prescott Valley, AZ. I was calling from 928-632-9345 and my area code is 86333. I tried to enter 86333928 and 96333632 and all I got was instruction to reenter the numbers again.



Thanks Sam Warren

thank you for your service

The clerk tried hard, but could not find a product they advertised on sale. Rating the corporate not this store

My son was infected with impentigo, I recieved the rx from the doctor and went to my local Walgreens to have it filled. When I went to pick it up they lady told me that it was not covered by my insurance company. I refused the script and called the insurance company before I even left the parking lot. I kept in touch with the pharmacy and they kept in touch with me while I argued with the insurance company. Four hours later I had finally given up the next thing you know I get a phone call from Walgreens and she (Michele) said she had been calling as well and got the authorization code to get my son the RX. Michele went WAY above and beyond to help me and my son. They do have great people that work there, that do care about us!! Thank you!!

To colli01c,



I completely agree with you. I do not work for Walgreens but been a customer for sometime. I had one issue with one girl but everyone else was great. I worked in customer service. People seem to be in their own little world. They feel like you suppose to take their crap because they had a bad day. I had many of bad days but NEVER disrespected anyone. It tells you what type of person he/she is. I guess that's why I got pretty good raises and kudos for my performance. I assisted people that I know I got paid way more money than they did. I have a nice house and luxury cars. You would never known it. I never act like I was better than that person. You can not say Walgreens as a whole is bad. That one particular employee may not been the greatest but they are pther Walgreens that are great.





For John:



Even though I gave Walgreens a good review, your comment was unnecessary. You could have just stated the facts about the new policy period. You do not know that person situation. If you are representing Walgreens and they are people like you working there, I can see why some people gave Walgreens bad reviews. If you have that same attitude, it will show in your performance. Be careful what you say. You may be in that same situation. What would you do then?

I hope you don't actually work for Walgreens and talking to a customer like that. (R is for Respect) I would learn that if you plan to stay in the business. And you can knock her all you want but you work for WALGREENS. What kind of education do you need to stand there and look stupid? Uneducated people like you John are what brings this country down.



Thanks for Playing!!!