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Reviews

KS
Kelly S.

05/08/2018

Provided by YP.com

These people should be ashamed of themselves! I guess now I know why their prices aren’t posted in plain view. I just picked up 10 pieces I needed cleaned after a cruise: 2 men’s pants, 3 dress shirts, 1 ladies top, & 4 dresses. $95. The dress that has a few beads along the top I had to sign a release for in case anything happened to it the cleaners wouldn’t be responsible THEN I was charged $29 to clean it. A single dress!!!! I asked the sales lady what the per piece prices are. She said men’s shirts START at $5.85 each. Pants are $5.95 each. Plain dresses START at $11.49 each. Anything silk or rayon that has to be dry cleaned (at the dry cleaners, go figure) add another $1.85 more per piece.

I asked what these people are even thinking charging such ridiculous prices and the response absolutely floored me: “They tell us there’s no competition here so we can charge what we want.”

This is insane. When we lived here 5 years ago I don’t recall EVER paying this much for dry cleaning.

In case you don’t know, at a normal, good quality dry cleaners a men’s shirt costs $1.99 each and there’s NO upcharge for if it has to be dry cleaned vs. laundered. The dress that cost me $29 today has never cost me more than $15 and that was onboard a cruise ship with same day service.

A reputable dry cleaner doesn’t rape their customers because they can...and typically anything dropped before 8 am is ready for pickup after 5 the same day without a surcharge. That’s STANDARD.

Munro’s is not an industry standard and, frankly, should be ashamed.

When I need my dry cleaning done again I’ll go elsewhere. If you like paying more than double for less than standard service, Munro’s will gladly take your money. Because they can.

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Payment method
cash, all major credit cards, amex, discover, mastercard, visa
Categories
Dry Cleaners & Laundries, Leather Cleaning
Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

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