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Andrew A.

04/10/2019

Provided by YP.com

Never use this company ever for any reason. They are generally incompetent at delivering trees (I'm sure they are incompetent in other ways too).

I live in WI, and had them ship me trees in 2018. I called them before the biggest snowstorm in 130 years to let them know they should put off shipping the trees for a few weeks after the storm. 3 days after the storm, the trees showed up (when there was more than a foot of snow on the ground). They only have 1 day shipping, and they got hit by the storm too, so they should have known a lot better.

I kept the trees cool, put them in the ground like normal when the ground was ready, and 70% of them died (no kidding). My usual mortality rate is 20%.

After 3 calls and an email, I finally got someone who didn't lie when they said they'd help. He set up a replacement order for 2019, and I ordered a few more trees for good measure.

This time, they sent the trees 9 days EARLIER than last year, and they got here the next day, a few hours before a big snowstorm will hit WI. They claimed they didn't know it was going to snow, but I knew about the storm a week ago (once again, 1 day shipping).

There's a reason why they are cheaper than other places, they are too incompetent to make a good product. Given how much labor is necessary to plant and care for the trees, this is far and away the most EXPENSIVE place to order from.

K
keepsbeez

04/25/2013

Provided by YP.com

...I would consider these people to be some of the best in the business. You cannot beat them when it comes to CUSTOMER SERVICE and boy did I need help.



I simply cannot say enough about the generosity and professionalism this crew displayed when I was at my wits end. I had been to hell and back and these people were like angels in a pack of wolves. Roy Rogers, the Lone Ranger and the Cavalry all wrapped into one great business in northern Wisconsin. Really, I mean this.



You can have all the confidence in the world when dealing with Woodstock Nursery from where ever you are ordering from. These are some of the most decent people I have ever had the pleasure of doing business with and you will reap the advantage of knowing what they are and who they are through this venue.



Please make an effort to purchase all your trees and landscaping needs through

Woodstock Nursery as I know you will not be disappointed in the service and dedication of the crew supporting your efforts.



Take Care, Happy '''trails and God Bless...RAY

More Business Info

Hours
Regular Hours
Mon - Fri:
Extra Phones

TollFree: 888-803-8733

Payment method
amex, all major credit cards
Categories
Nurseries-Plants & Trees, Garden Centers, Landscaping & Lawn Services
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