Dunkin'
19 Rockdale Ave, New Bedford, MA 02740
Reviews
11/24/2021
Provided by YP.comOrdered 2 dozen donuts on the dunkin app 15 mins before arriving and employees only gave me 1 dozen. I asked for my other dozen and they give me 9 donuts and a bagel twist. I tell the manager Andrew and he replaces the bagel twist with 1 donut leaving me short 2 donuts that I paid for. Then i ask for the missing items to an employee who is busy talking about how uncomfortable he feels around one of his coworkers instead of helping costumers and he looks at me and ignores me. I was going to be late to drop my daughter off at daycare and felt belittle for being ignored and left the store. I accidentally left 2 dunkin cards THAT I JUST PURCHASED FOR A GIFT total value of $30 and the manager thought it was ok to give my gift cards to a random customer. When i come back to ask about my cards the employee who ignored me in the first place tells me “well you left them right here idk and idc” so i continue to ask for his name and he begins to cuss me out that he isnt giving me his fucking name because he doesnt have to! NEVER WILL I EVER GO BACK TO THIS DUNKIN. UNBELIEVABLE EXPERIENCE, never have been treated so poorly in fast food. Finally, when I complain to the manager about my complete experience his response is “well we’re short staffed so idk” !!?? RIDICULOUS!! Didnt even offer to give me the rest of my order??? Horrible, horrible service.
More Business Info
- Hours
- Regular Hours
Mon - Sun: - Extra Phones
Fax: 508-993-2331
Fax Number: 508-993-2331
TollFree: 800-418-6591
- Brands
- Dunkin'
- Payment method
- amex, company card, discover, master card, visa
- Other Links
- Categories
- Donut Shops, Bagels, Bakeries, Coffee & Espresso Restaurants, Coffee Shops, Restaurants
- Other Information
Cuisines: Omelets, Cafe, Bagels, Donuts, Diner, Fast Food