Ta-Ta's Hair Design

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Called ahead to get pricing on getting my hair dyed and it went from $10-$35...Because they had to lightening and washed it out...But when I got there and they figured they needed to do extra they should've told me before they put anything in my hair...very unprofessional.And I was asked did I like it I replied no and still got charged that much? Seemed kinda weird after I got charged the first $20 the lady said I wasn't charged for the shampoo/conditioner so another $15 was added....VERY VERY UNPROFESSIONAL!!!