Lowe's Home Improvement

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OPEN NOW - Closes at 10:00pm

I just called the store and spoke to a man ( electrical department ) in my attempt to locate Globes for my ceiling fans and was put on hold. Very poor service because he could have ask for my phone to call me back. I had the number of the Globes and all he had to do was look up in the store inventory . I have been a customer for a least 20 yrs. and was about to place a floor order with the store in San Marcos, but I don't think so now.

Very disappointed in the service provided by the cashier at the return desk. My husband and friend waited for cashiers to appear at the counter but none seemed to be available They both walked up to the clerk at the Returns desk/register and told her no one was at the other register. Cashier rudely told them "yes there is" and didn't offer to help them. Again, my husband told he clerk there is no one at the other register. The clerk told my husband a total of 3 times "yes there is someone there." Finally, the clerk helped them both but not before making it appear as if they were bothering her. Perhaps Lowe's should train their clerks in the true meaning of "customer service." This is simply NOT ACCEPTABLE. Lowe's is not the only game in town!!!