Sears Hometown Stores

Write a Review830-625-8511

CLOSED NOW - Opens at 9:30am

Good service staff very helpful and knowlegable. Small location but still impressive for making good selections fot

Do not shop at this store! I have been to and worked at several Sears stores and this is by far the worst I have ever dealt with. For starters, half of the employees there have no idea what they are talking about. They constantly sell customers the wrong product and cause all kinds of complications when ordering a product. Secondly, the owner doesn't seem to care about his customers. When he unloads your products off of the truck, he doesn't use a loading dock or a lift. He has a rickety wooden ramp that he rolls the appliances etc down. Then he puts them not in a warehouse or stockroom but storage pods. The temperature in those pods gets up to 120-130 degrees in the summertime, which can cause damage to certain appliances, mainly washing machines and dishwashers, because the heat in the pods and the water that remains in the appliances can cause mildew inside the appliance. The products are just stacked haphazardly on top of one another in these storage containers. The delivery team almost always dents or scratches the appliances when they deliver them. So to sum it all up, if you're wanting scratch and dent appliances, this is the place for you. But if you're wanting a brand new appliance, I'd advise you to stay away.