Big O Tires

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OPEN NOW - Closes at 7:00pm

I have been servicing my vehicles from Big O for over a year now. I have always been very happy with the customer service and care of our cars, but recently have grow to appreciate them even more. I work out of town and an employee told me a story about how she happened to be in New Castle and her car broke down. She couldn't stop talking about Matt and all he did to help her get back on the road. She was having car trouble and Matt just happened to be off work and at the same gas station when he notice she was having trouble. Matt took is personal time to make calls, problem solve, and put her in contact with those that could help. He even called in a favor of a store vendor to open and get her parts needed. It speaks a lot about a company who hires those willing to serve even when they are off the clock. Thank you Big O for getting her back on the road. She appreciates you and has spread that appreciation the throughout our office.