The Bristal at North Hills

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I would not recommend to anyone who I cared about. I was not impressed with their service. Seemed more like a business that only cares about the mighty dollar rather than the residents. I didn't see much compassion or warmth in the people who work there.

The building is well maintained and the apartments are fairly spacious. The staff really seems to care and take pride in their work. They greet, schmooze, and engage the residents, and there are always activities and excursions for those who want to participate. Food services are probably their weakest "asset", but then again, I find it hard to believe any single place can always satisfy everyone day in and out. Mom has been there for a few years and management and staff have always been responsive to any issues or concerns we've had, and I know she is well cared for.