SaferWholesale - Great Sports

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I ordered a 150cc scooter from Great Sports/Safer Wholesale on 4/4/18. They didn't have my 1st 2 color choices and didn't tell me until a week later when it was too late to get my money back! I chose another color and moved on. A few weeks later when the scooter arrived it had no battery. Had to create a ticket and have them send a battery. It took over a week and the man I spoke with offered no apologies for the mistake and just blamed it on the manufacturer. Then when I finally received the battery I hook it up and find out that the radio/mp3/Bluetooth unit didn't work. This was the entire reason I chose this particular scooter! I contacted the parts department again and was told the manufacturer didn't have the part in stock. That was it, that was the end of the email! No apology, no solutions offered, just a "no, they don't have the part". I was livid at this point! Sent another email telling them that I didn't get what I paid for and I expected them to find the part and ship it to me. The response was "China will order the part, but it doesn't happen in 5 minutes". Nice customer service, real nice! I responded and said thank you and please let me know if anything changes. I was told to check back weekly to see what the status is. I emailed a week later to check in and was told he would check on it. Never heard back from him and it's a week later. Now it's been 2 weeks and I doubt I'll ever get the part. I can't even order it myself bc no one carries it! The kicker.....I submitted an MSO request online via their automatic title request form. I did this the day I received it. I was told the title would take 3-4 weeks to arrive. It's been over 5 weeks and still nothing. I emailed and called 4 times and no one will respond! I can't legally drive the scooter I paid 2k for on the road bc I can't get plates without a title! I have no faith that this company will ever resolve my issues and it looks like I'm out 2k and they could care less!