Dan Terry Plumbing

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Called Terry Plumbing after the shut off valve they installed at a non profit facility broke off two days after install. They were rude, snickering and laughing while I tried to explain what happened and then just brushed off my concerns about the wrong brackets being used and blamed it on user error. I asked to speak with the owner and they told me he would call and set up a time to meet me and then proceeded to ask about the location of the broken parts multiple times. Luckily I took them with me bc the owner Dan showed up at the facility about 30 mins later without notice, asking the staff for the broken pieces. While they showed him what happened, he proceeded to raise his voice and swear, blaming everything on the staff and had to be asked TWICE to leave the premises. He then called me, with an attitude and raising his voice..I asked him to please stop yelling and he yelled over me so I just hung up on him. Never ever again. They don't clean up after themselves, the quality of work is poor, and it takes them forever to complete a job. Over 3 months to install washer/dryer hookups too with barely any communication. These people are crooks..AVOID

We've used the business three times now and would give them the highest recommendation! They were the only plumbing co. to return my call when I had a major leak and they arrived immediately. They have done two installations since then and they are timely, neat and professional. I won't even consider calling another plumber.

NO! Hard to get a hold of, repair was still leaking (toilet) and called back. had to call 3 times, finally came back, toilet still running, they called back, set up appointment (left work early)---no show! I now have to pay another plumber to come and fix this nightmare!!

Had two of the nicest young men come and fix a broken pipe in wall, what a great job! They were patient with all my questions and even helped me temporary patch up the wall until the permanent repairs are done. HIGHLY RECOMMEND THIS COMPANY