DoubleTree by Hilton Hotel New Orleans
300 Canal St, New Orleans, LA 70130
Reviews
04/27/2017
DO NOT STAY HERE!! Not family friendly at all. This was the worst stay we have ever had, not only with Hilton but at any hotel we've ever been to. We were told days in advance before checking in that we would have a crib for sure in our room for our baby to sleep. Our other 2 children were already sharing a bed. Of course that was not true when we arrived after a 7 hour trip. They could not have cared less about a crib. It would have been much easier if they had good customer service. They could have went to walmart down the street to buy a $50 pack n play to fix the LIE I was told prior to check in. Had I not been lied to, I could have made different arrangements for our stay. And the manager offered breakfast for ONE morning we were there as if that is supposed to make up for all the other things that went wrong. Breakfast and condescending attitudes fixed nothing. What hotels today dont have mircowaves either? Horrible hotel. Their motto is "Theft by Deception." Stay somewhere else if you have a family or if you don't want to be ripped off.
10/19/2010
Provided by YP.comThis past week I stayed at the Doubletree for 3 days and 4 nights. I must say I was a little skeptical about the hotel but to my surprise it was actually pretty nice. Granite the room was not “Spic and Span” but overall there had been some care put into cleaning the room.
Upon my arrival I was welcomed by Jake who was very friendly and helpful when it came to the city. He provided me with very useful information regarding restaurants, tours and directions. Each time I saw Jake he spoke and referred to me as "friend," which is always made me feel welcomed and part of the city.
The front desk clerks, Dominique and Percy were very friendly and helpful as well. If I ever return to the city I will definitely be staying at the Doubletree again. This location was in a prime spot for all the attractions. It was right across the street from Harrah’s Casino, a few blocks from the Riverwalk and Bourbon St.
More Business Info
- Hours
- Regular Hours
Mon - Sun: - Brands
- DoubleTree by Hilton
- Payment method
- amex, cash, diners club, discover, master card, visa
- Neighborhoods
- Central Business District, French Quarter - CBD
- Other Link
https://www.hilton.com/en/hotels/msytcdt-doubletree-new-orleans/
- Other Email
- Categories
- Hotels, Banquet Halls & Reception Facilities, Convention Services & Facilities, Halls, Auditoriums & Ballrooms, Meeting & Event Planning Services, Wedding Reception Locations & Services