Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

TF
Tracy F.

11/13/2009

Provided by YP.com
HORRIBLE CUSTOMER SERVICE!

This Bank has the wost customer service I have ever experienced in my 48 years!

I have cried many times, simply broken down because 'they' had no explanations for me.

The departments don't work well together AT ALL! I have to say Especially Keoka Jenkins code in the Insurance Department!

I received letters from her, I called and left messages for months with no response.

Then I finally employed the loan department to try to help me, they did but they could not get a response from Keoka Jenkins!

This went on for a year and a half! Actually, I should say this is going on for a year and a half, it's still not straightened out!

CR
Coach R.

12/11/2015

Provided by YPmobile

I do not recommend using these ppl.. They were bery unprofessional and share information about my case with a third party... Whe it was time for me to be paid for my settlement the gave me the run around to get my money !! I never once talked with the actual lawyer but i was always pushed to a paralegal

More Business Info

Hours
Do you know the hours for this business?
Extra Phones

Phone: 504-522-4500

Location
First Bank & Trust Tower
Neighborhoods
French Quarter - CBD, Central Business District
Categories
Attorneys, Legal Service Plans
Suggest an Edit