Spa Reyna
5221 Magazine St, New Orleans, LA 70115
Reviews
04/26/2017
Provided by YP.comI purchased a Groupon for a mani/pedi and a gel mani as a Birthday gift for someone. Well, I called to set up the appointment and the lady that answered the phone (not sure if that was the manager or owner) she was nice until I told her I had a Groupon. She then told me, she didn't have any appointment times available. I asked why because I had a Groupon, she said no it was because the Saturday appointments was reserved for regulars, that was puzzling because she was going to booked the appointment until she heard I had a Groupon. So, I asked what Saturday do she have because It was a gift for someone and I; We can only come on a Saturday. She attempted to give me an appointment 2 weeks later. I told her that I was not happy with how I was being treated and that I wish I could get my money back, but I will booked the appointment in case I couldn't get my money back and she said we are not going to do that. Groupon will give you your money back and hung up in my face and blocked me. My thing is if you do not want to honor Groupon deals then why offer them through Groupon!! Just know I will never go to this place and I will tell everyone on my Facebook and Instagram the treatment I received! because the attitude and treatment was not necessary!
03/15/2013
Provided by YP.comI adore Spa Reyna! I have definitely found my new place for Brazilian. They give you the option between hard and soft wax and the esthitician makes everything as easy and painless as possible. They take such good care of you here as well, I've been to a few esthiticians in the city and I've always had problems but not here. The staff is so friendly and helpful in every way possible. When I go into a Spa or Salon I expect to feel like its about me, I want them to be talking to me and making me feel important, I don't want to sit and get my nails done while the techs are talking to there friends. Spa Reyna definitely makes the customer feel important, and valued. I've been telling all of my friends about this place and I even have regular appoinments scheduled. One of the best Spa's in the city!
12/14/2012
Provided by YP.com01/27/2012
Provided by YP.comI was so disappointed when I tried to make an appointment the other day. First of all, both my service providers, Tracy and Chris, were gone. Then, the girl on the phone refused to tell me how to get in touch with them! She just tried to foist me off on some esthetician I've never even met, and some massage therapist who's only there two days a week! I understand not giving out information on the competition, but this was just ridiculous. And REALLY unprofessional. Good thing for GoogleSearch!
04/19/2011
Provided by YP.comI will be going back this is my new spot .... Prices are affordable ... The staff is very professional... The Area is very clean ...it smells fresh...the neighborhood..the only problem is there is no where to park really...but its worth going there A young lady name Danielle works at the front desk very friendly always greeting you with a smile & bottle of water .... Christine the LMT is amazing.. she made me feel like i was floating...YAY! ...she has a good sense of humor also. ..... Love this area... thank you ladies for treating me & my sistas like Black Queens... I'll be back every two weeks!!!
Qu1ann@yahoo.com
01/21/2011
Provided by YP.comThis is by far my favorite place in New Orleans for manicures, pedicures, waxing, facials and massage. I am always bringing family and friends in with me - I can't reccomend it highly enough. The staff is all so friendly and great.
Both Reyna and Jennifer are excellent with manicures and pedicures. I have done gel manicures there that have lasted a full month - I only took the polish off because my nails grew out too much! Ever since I have been going to Reyna my nails are in better shape.
Tracy does the waxing and she is fantastic. A friend of mine who had been getting eyebrows waxed somewhere else for a long time went to Tracy and told me that it hurt a lot less with her.
And Chris' massages cannot be beat. I always feel like my muscles have been thoroughly worked over after a massage with her. She is very receptive to her clients and knows the right amount of pressure to use and the places that really need to be worked.
I have always loved going to a spa to be pampered, but somehow I would always end up just feeling like a nameless "client" getting hustled from place to place in the name of "pampering". But at Reyna everyone is so warm and friendly you really feel welcome and I always feel like it was worth the visit.
10/28/2010
Provided by YP.comI am delighted that Reyna finally decided to open her own place. She is the absolute BEST in her field. I have visited many New Orleans Spa's and would follow Reyna ANYWHERE! Danielle is extremely professional and will bend backwards to accommodate your appointment needs. Tracy is OUTSTANDING; I have so enjoyed all of my facials and Chris...well she is just GREAT with the massages.
If you are looking for a friendly, professional, reasonably priced EXCEPTIONAL SPA .....go to Reyna's!!!!
08/21/2010
Provided by YPmobileThis is one of the best spas in town really a nice place to relax and be pampered. Spa Reyna's has a really wonderful staff. My first visit I was really nervous because I'm really particular about someone touching my face but Tracy was wonderful. She made me feel really comfortable. By far, this was the best facial I ever had. I would definitely recommend anyone to have a seat and be pampered in Spa Reyna.
08/10/2010
Provided by YP.comSure, you can go to Arizona and spend thousands on facials and massages at pricey spas but while waiting for those once in a lifetime trips, try out Spa Reyna. While Arizona and California boast some of the most prestigious spas in the country, what is most important when you are seeking a spa service in your neighborhood is the experience of the service provider, the quality of product used and ambiance. Spa Reyna provides the highest level of professionalism, service treatments with some of the top name retail lines on the market-- all in relaxing environment in which you can let loose, have a laugh and enjoy the friendly staff's warm welcome.
Dear Soraparu1, Thank you so very much for your kind review. I can't tell you enough how much your support means to me. As always, I look forward to your next visit and appreciate your referrals, as does my entire staff. Fondly, Reyna Tabora, Owner Spa Reyna
08/09/2010
Provided by YP.comSpa Reyna is nestled on Magazine street, in a old uptown house, with high ceiling and floor-to-ceiling windows; the perfect boutique-like setting. The space has a very charming, New Orleans feel to it!
Reyna's pedicures are an absolutely dream. This isn't just a dash and go, you practically get a deep leg/foot massage, along with close care and attention to making your feet feel soft and refreshed!!
I recently tried the Shellac manicure, which is new to the industry, and Reyna does it perfectly. The nail color does not chip, dries in seconds and had the perfect shiny finish. It can last up to 2 weeks! maybe longer. I am hooked!!
I've also had other services: a massage with Chris, and she went above and beyond to make the most of the hour full body massage, I even added aromatherapy, which really added to the experience. I even tried (for the first time) a bikini wax with Tracy, and while I was nervous, Tracy eased my nerves and before I knew it was over and surprisingly, relatively painless. Tracy knows what she is doing!!
Spa Reyna is the BEST!
Dear LuLu-888, Thank you so much for your kind words! It was so nice of you to take the time to write about your experience with me, Chris and Tracy. Additionally, I am very glad that you are so pleased with the shellac manicure and am happy to hear that it is holding up so well. We look forward to seeing you again soon, and are thrilled to remind you of our 10% Loyal Customer discount on facials and massage through September 1st. Fondly, Reyna Tabora Owner, Spa Reyna
08/06/2010
Provided by YP.comI have always booked appointments with Reyna during my trips to New Orleans. She is my favorite person in the country for manicures and pedicures. She honors the fact that I have sensitive feet, and I find that her manicures last longer than any others I've had.
On this trip I also booked a glycolic facial with Tracy which was wonderful.
I love the new space. It is welcoming, private, and full of natural light - so much more pleasant than being in a bustling factory-like setting.
And Danielle is a gem - friendly, welcoming, professional and beautiful inside and out.
An A plus on all counts.
Dear Lynn, Thank you so much for writing in about your experience! We look forward to seeing you again soon! Please keep in mind that if you can come back before September 1st, I'd love to offer you our 10% Loyal Customer discount on facials and massage through September 1st. Fondly, Reyna Tabora Owner, Spa Reyna
08/02/2010
Provided by YP.comI also recently visited Spa Reyna and had one of the best pedicures ever in a long time, The spa is very warm, relaxing and inviting. The staff is extra friendly and very professional. A+++ for Spa Reyna! I would recommend them again and again for all spa services, Special Thanks to Mrs. Reyna.
Dear nmcquarte22, Thank you so much for your kind review! We look forward to seeing you again soon! It appears you are one of our regular, loyal clients. Therefore, we are happy to remind you of our 10% Loyal Customer discount on facials and massage through September 1st. Fondly, Reyna Tabora Owner, Spa Reyna
07/28/2010
Provided by YP.comI recently visited Spa Reyna for a massage and was extremely pleased with my experience. The massage with Chris was excellent! She really worked the kinks out of my back but made the whole experience super relaxing.
I've also visited Tracy for a facial and waxings... she is simply the best. Hands down. Extremely knowledgeable, gives amazing facials and a delight.
This really was the best spa experience I've had in New Orleans. I love the small space. I never felt rushed or shuffled around. The entire space feels organic and homey... not like a big box spa. I will definitely return and encourage everyone to visit.
Dear Mystic1016, Thank you so much for your business, positive feedback, and kind words! We look forward to seeing you again soon. It appears you are one of our regular, loyal clients. Therefore, we are happy to remind you of our 10% Loyal Customer discount on facials and massage through September 1st. Fondly, Reyna Tabora Owner, Spa Reyna
07/25/2010
Provided by YP.comThe reviews on this site are exaggerated. The Spa is nice but not perfect. The lights are too bright, no Spa music to welcome you. Many times the staff speaks too loud and you can hear them during your service EVEN WITH THE DOOR CLOSED!!! The owner especially speaks too loud and without regard. It is by far not a relaxing spa.
The facial room is too hot...no a/c in there it seems; a fan on the floor is unexceptable for the price you pay. Massages are touch and go...been several times with same massage person and each time it has been different which is dissapointing. They need to visit some real Spas (like in Arizona) and get some ideas for improvement especially for ambiance and relaxation. Much room for growth.
Dear Nolachic25, Customer service is my first priority as the owner of Spa Reyna, and it is also the first priority of my entire staff. Therefore, let me first extend my gratitude for the fact that you took the time to provide me with your feedback, which I assure you I have shared and discussed with every member of my staff. Additionally, I would like to extend my deepest apologies on behalf of myself and my staff that your service was disturbed during your visit. I am also sorry that I was not made aware until now of your dissatisfaction, so that I could have rectified it immediately. I humbly request you contact me at reyna@spareyna.com or call my Spa Manager, Danielle, at (504) 899-4171 to allow us the chance to make every arrangement to change your mind about our spa. Sincerely, Reyna Tabora Owner, Spa Reyna
07/25/2010
Provided by YP.comI have read your stellar reviews. I have experienced your services personally. I feel that your comments posted to your website are dishonest because, I believe, they are manufactured. My experience, as compared to your "reviews", was UNREMARKABLE, at best. Your reviews are so outlandish and boastful that my only conclusion is that your spa has posted these comments itself. You should be ashamed.
Dear NOLA_6722, Customer service is the hallmark of my business at Spa Reyna. If you experienced services or conditions with which you were unsatisfied, it would be my pleasure to do everything in my power to rectify the situation. Please contact me at reyna@spareyna.com or call my Spa Manager, Danielle, at (504) 899-4171, and let us know what, if anything, we can do to change your mind about our spa. To respond to your conclusion about my other positive comments, I can only express astonishment. I have been incredibly fortunate to have ammassed a loyal, extensive and quite happy client base in my more than 12 years experience as a Nail Technician. These exceptional people have not only helped make Spa Reyna a success with their continued patronage, but have written about their experiences on this website. As each of these clients has come in for their next service, they have excitedly told me about the reviews they've written, and we have often looked at them together. I feel truly blessed by and appreciative of such support and assure you that it is very much for real. I wouldn't be as successful as I am if it weren't. Sincerely, Reyna Tabora Owner, Spa Reyna
07/24/2010
Provided by YP.comI've been to plenty of spa's in my life, but this one by far is the best spa i've been too. When I walked in, I felt a warm comfort and a peaceful enviorment. I recieved a facial that made me feel like a new human being. Also, I had a WONDERFUL massage with Chris that made me feel painless and relaxed! Finally, I got a mani/pedi with Reyna. While receiving my mani/pedi, I had the pleasure of meeting Reyna's fine, handsome son by the name of Jason. I would recommend to anybody that they should come to this spa!
Dear WhoDatgirl97, Thank you so much for your business, positive feedback, and kind words! We look forward to seeing you again soon. It appears you are one of our regular, loyal clients. Therefore, we are happy to remind you of our 10% Loyal Customer discount on facials and massage through September 1st. Fondly, Reyna Tabora Owner, Spa Reyna
06/26/2010
Provided by YP.comSpa Reyna is amazing. The staff is very caring and nurturing. You can really tell they're there to help promote health and well-being. It's beautifully decorated and has such a peaceful feel when you walk through the doors. Very private. It's not noisy and chaotic like other spas in the area. No pressure sales and a knowledgeable staff. Don't feel like you're being rushed in and out like an assembly line here. Can't go wrong with this quaint little getaway from daily stresses.
Dear lmndrp10, Thank you so much for your business, positive feedback, and kind words! We look forward to seeing you again soon. It appears you are one of our regular, loyal clients. Therefore, we are happy to remind you of our 10% Loyal Customer discount on facials and massage through September 1st. Fondly, Reyna Tabora Owner, Spa Reyna
06/12/2010
Provided by YP.comThis is the number one spa in new Orleans's.
If you are looking for a spa in New Orleans this is the place to go!!!!!
I am a "spa snob" and i have to say that they are the best spa I've been to in new Orleans and top 5 I've been to in the world:
The services are amazing. Couldn't complain about a thing!!!!! PLUS the staff is super friendly!!!
GO TO SPA REYNA!!!
Dear drl123, Thank you so much for your business, positive feedback, and kind words! We look forward to seeing you again soon. It appears you are one of our regular, loyal clients. Therefore, we are happy to remind you of our 10% Loyal Customer discount on facials and massage through September 1st. Fondly, Reyna Tabora Owner, Spa Reyna
05/28/2010
Provided by YP.comThe staff are amazing at Spa Reyna! They make you feel like a superstar the minute you walk through the door! They are very friendly and make you want to return again and again! I can't wait to go back!
Dear staciev1, Thank you so much for your business, positive feedback, and kind words! We look forward to seeing you again soon. It appears you are one of our regular, loyal clients. Therefore, we are happy to remind you of our 10% Loyal Customer discount on facials and massage through September 1st. Fondly, Reyna Tabora Owner, Spa Reyna
05/18/2010
Provided by YP.comI have been to plenty of spa's in my day but this one by far exceeds all expectations. I have received a facial by the very talented Tracy that left me feeling like a new person. The mani and pedi where by far the best i have ever received and I cant wait to make my appt. for a massage with Chris. I will make this my one stop for all my spa needs! If you have those corporate headaches like I do, I really recommend this spa, it will surely leave you feeling relaxed.
Dear Nolagirl74, Thank you so much for your business, positive feedback, and kind words! We look forward to seeing you again soon. It appears you are one of our regular, loyal clients. Therefore, we are happy to remind you of our 10% Loyal Customer discount on facials and massage through September 1st. Fondly, Reyna Tabora Owner, Spa Reyna
More Business Info
- Hours
- Regular Hours
Mon Closed Tue - Thu: Fri - Sat: Sun Closed - Payment method
- debit, visa, discover, amex, master card, all major credit cards, cash
- Categories
- Nail Salons, Beauty Salons, Day Spas, Massage Therapists, Skin Care
- Other Information
Price Range : Average