Tulane Institute of Sports Medicine

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Love Dr. Savoie, the best!

I love the doctors there but am appalled at how poorly the clinic is managed and run. I can tell you if your insurance will cover you going someplace else then do yourself a favor. It has only gotten worse.



I as a returning patient (I had been there once before several years ago) made an appointment for 2:30 PM a week earlier. I got there at 2:10 PM in case I had to update paperwork. I signed in and waited without a word from the staff Until 3:00 PM when I was called to the desk and asked to "Update my paperwork."



At 3:02 I returned the completed paperwork to them. At 3:10 PM I asked them if I had come on the wrong day. They assured me I had not and I would be seen "very soon"



At 3:27 PM I was finally called in to see the doctor.



This Is not rocket science. They knew for a week in advance I was coming in for a 2:30 appointment. Why could they not have checked my file and had the paperwork ready for me to sign the day before so I could sign it and get in line to see the Doctor?

Nobody gets to see the doc until the paperwork is done.



What a screwed up place. I hope I NEVER have to go back.