Van's Alteration

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CLOSED NOW - Opens at 9:00am

Gives poor business policies! Don't go... They put a hole in my skirt and when I went back and asked her to correct the problem she denied it and stated that I had to pay after overcharging for the first alteration.

2 terrible experiences and will not be returning. They gave away my $100 dress because I did not pick it up within 30 days. This would've been okay except for they did not tell me I had to pick up the dress within 30 days, nor do they have a sign posting this anywhere in the store or on the ticket. So there was no way of knowing the timeframe. Most alterations and dry cleaning locations allowed a 90 day pick up. They also could have called me before they were going to get rid of my dress. They take your name and phone number when you drop off the clothes. The second dress they ruined by taking off 3 inches too much making the dress way too short and unwearable. The first dress was $100, the second dress was $168. They refused to compensate for either therefore I am out $268. They also speak very little and unintelligible English which makes it even harder to communicate.