Dr. Stephanie Diane Eldridge, MD

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I have to say-things have changed. When I first started seeing Dr. Shirmo about 5 years ago- I loved going to Trinity Family Physicians. Over time, I have noticed the practice has changed--its no longer focused on helping people get well- its now all about money! The office staff at Trinity Family Physicians is very rude & Condescending. As a Manager in a customer focused environment, I put a huge emphasis on customer experience. The staff at Trinity Family Physicians are not very upbeat, customer focused & often times act like they could care less about you as a patient. Dr. Shirmo is a good guy- I hope he eventually refocuses his practice on care over money & gets a better staff! In the mean time, I would avoid using Trinity Family Physicians.

I ALWAYS FELT LIKE I WAS A BURDEN TO HER. SHE WOUKD REFFER ME OUT TO SPECIALISTS FOR THE SMALLIST THINGS. SHE QUIT ME BEFORE I COULD SEE MY NEW DOCTOR, IN THE MIDDLE OF THE MONTH.

I am in the healthcare field and when I started looking for a doctor, I found that most physicians and doctors that I know and respect go to her practice and they all love and respect her. I do too now. I made my husband go there first and he made me go today. Awesome doctor will do the right thing! I found her to be a good secret in the medical community.

Beware that dr. does test you without your knowledge. I found out she had tested me for something my insurance didnt cover (I was going in for a free precdure that my insurance did cover) and never borthered to notify me it would take place before I received the bill. When I called the dr. office to tell them I cant afford a 210.00 bill that I wasn't prepared to pay (since what I went there for was FREE) and they said "well its standard precedure" To be honest, this dr. is very sweet, but I feel...

Caring, Compassionate, Smart, Comprehensive doctor and awesome staff. We love seeing our doctor. Beautiful office also.