Johnson Pool & Deck Resurface
9547 Via Segovia, New Port Richey, FL 34655
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09/07/2022
Provided by SuperpagesMarc and his crew were very personable and resurfaced my fiberglass pool in a professional manner. They delivered on all their quotes. Great workmanship, to include clean up. They completed the job ahead of schedule. Very satisfied customer!
02/27/2012
Provided by SuperpagesMark updated our pool in our previous house and did an amazing job fiberglassing over our marcite pool after ten years. Amazing new look and a lot less work, and great savings on the chemicals.
Moved into another house 7 years ago and Mark was one of our first calls. The house sat empty for over 12 years so it was in poor shape. mark again, did his magic fiberglassing over marcite, and restored the existing tile at the same time. here we are 7 years later and we wanted all new tile and new colors. With Marks help we chose a great tile and color pattern and Mark created a custom spillover from the spa to the pool. Mark and his team Colby and Chris did a super transformation for us. They we always on time, cleaned up every day at the end of work, and communicated everything to us from start to finish.
Can highly recommend Mark Johnson Pool and Decks for a quality job!!
03/11/2022
Provided by SuperpagesMark and his crew were great! No mess, quick. Great guy to work with. Love the fiberglass resurface. Mike himself came out and made sure things were done correctly. So many business' we had come out to our place, just moved here and alot of business' didn't do their job correctly. Good job Mar
10/14/2020
Provided by SuperpagesOctober 2020: We hired Marc Johnson and his Crew to RESURSURFACE our pool. Our Pool is over 20 years old and was in need of some repair,
It looks BRAND NEW again !
They were here early every day, protected our deck, cleaned up after the Project was done.
Marc was very detail in what was to take place in the project & of the appication of the Resurface and how long it would take to finish.
We are so happy we chose to do buisiness with Johnson Pool & Deck Resurface . We Highly Recommend them!
Michael & Rose Favio
New Port Richey, Florida
07/24/2020
Provided by SuperpagesJohnson Pool and Deck did an amazing job resurfacing my pool. Marc gave a thorough description of what needed to be done and explained the process to reglass my pool. We signed a contract and a week prior to the date we were told the work would begin Marc called to say when his crew would be there the next week. His crew was very professional and practiced safety at all times. The entire process took about a week as the pool was drained, prepped, fiberglassed and coated. After the crew was done each day they cleaned up and covered their materials so the area always looked nice. Marc came by every day to check on progress and help with the job. The finished job looks fantastic! I was very happy with the entire process. The workmanship was outstanding and Marc and his crew went above and beyond to provide superior service and added value. The price was very reasonable and the warranty is exceptional. I would very highly recommend Johnson Pool.
07/14/2020
Provided by SuperpagesMark resurfaced my pool years ago, after many years of use it developed some black spots so I called Mark, He told me caused by improper chemical use but said the pool was under warranty and it would be covered, Mark has just finished resurfacing the entire pool and hot tub, It looks better than ever, Mark is reliable , professional, and stood by his warranty. I would highly recommend Johnson pool if considering resurfacing. Thank you Mark for the great job taking care of my pool.!
05/07/2020
Provided by SuperpagesI just want to tell everyone be very weary of this contractor. I contracted them to resurface my pool back in August. He offers a 25 year warranty on his service for a fiberglass resurfacing process to my pool. But what he doesn't tell you upfront is that this warranty only covers materials for 25 years. Labor is covered for only 1 year AND he won't stand behind this either. Materials probably cost all of 500 dollars. (not including the tile- probably another 2-300 dollars) The labor is where the cost becomes expensive should there be a need to redo the pool. I've looked into removing the fiberglass to fix the issue and it's upwards of 3500 dollars or more just to strip the surface. I didn't find out about the 1 year labor until he finished the job and gave me the warranty document.
So, I contacted them 1 month ago regarding what appears to be rust coming through the fiberglass. I asked for assistance on how to resolve the issue. The exact email is as follows:
"You refinished my pool about 8 months ago in August. I have a couple of spots in the pool where it appears to have rust coming through the finish. I've taken the best pics I could short of draining the water. What needs to be done to resolve this?"
Well let me tell you, the way this was handled was absolutely unacceptable. He called me to tell me what he thought it was and how I could resolve it. But became unnecessarily agitated and combative explaining that its not covered under warranty and he didn't build the pool. So if it was rust he wasn't going to fix it. He said if it had visible areas of rust coming through the marcite he would have cored and drilled the spot to remove it and that he saw nothing like this. I told him I had pictures of the rust before he ever laid the first layer of bonding agent. My problem isn't with the resurface as I still don't know if it is some kind of stain that can be cleaned or if it actually is rust coming through. My problem is that as a business owner/operator, there was no reason to become defensive and argumentative over these questions and the adimacy of not fixing it that it "Wasn't his problem". This is not what I expected when I contracted them. And his exact word were that "You can sue me but I'm not fixing it if it's rust because I didn't build your pool.".
GREAT words of insight. PLEASE if you thinking of using this contractor, DON'T. Because if this is rust from the rebarb underneath the surface coming through, this will require thousands of dollars of repair work. And after having already paid 6500 dollars for this work, it's not an expense I can take. But to deny any liability for this when that didn't even come up is a sure sign that he knows he didn't complete the job properly. There should have never been any talk about not fixing this until it was determined if it was a rust issue. I have never dealt with such animosity trying to ask for assistance in determining what it is. And considering that I haven't tried his remedy for what he is presuming the orange spotting to be, he was very definitive over not fixing a rust issue if it turns out to be rust. This tells me he is already aware that this IS what the problem is. And I will have to resort to disputing the charges through my credit card company or suing them in court. Let's hope it's not rust and his remedy is accurate for what he's saying it could possibly be. We'll know in a few days when I receive the chemical he referred me to. I will update this post then. But all signs are pointing to me having to sue this company for repairs or my money back. PLEASE HEED MY WARNING lest you sucumb to the same problems.
12/03/2018
Provided by SuperpagesI had Marc resurface and install new tile to my old pool.(November 2018) Very please with the finished product.
Unfortunately after 18 months a crack developed. Marc came right out and performed a temporary repair until a permanent repair could be scheduled. This past week he was able to accomplish a permanent repair and refinished entire pool at no cost to me.
Kudos to Marc for standing behind his product!!
08/21/2018
Provided by SuperpagesJust had our fiberglass pool resurfaced by this company about a week ago. You cannot find any company to repair fiberglass pools in Hernando County. I called around out of town and got quotes and did my due diligence research and met with Marc. He is very professional and personable and definitely made us feel secure that he takes no short cuts and does a long lasting (25 year warranty is awesome!) and beautiful repairs on our pool. Marc, Brendon and Colby was the crew on our pool and I cannot say enough about how sweet, considerate, professional and CLEAN these guys were! I never saw a crew of guys work so clean and never leaving me a mess to clean up afterwards. My pool cleaning service company has already referred 6 customers to Johnson Pool and Deck Resurfacing because they were so impressed with the completed project. I am not the type that ever takes the time to leave a review for anything.....but I made time for this one because I am still in awe of my GORGEOUS pool! Thank you again guys! Wishing you much continued success!
07/29/2018
Provided by SuperpagesMarc Johnson and crew did a fine job resurfacing our cobalt-marked pool and brought it right up to date and up to snuff! He gets right in there with his men and does wut his promises: a pool like new! Have photos showing before & after so you can see, but not sure if I can add.
Non-invasive guys, clean, and NO complaints from us!
Highly recommend. Thanks guys, Carl and Charlene
03/12/2017
Provided by SuperpagesJohnson Pool and Deck Resurfacing just finished our pool this morning, working on Sunday to finish before the rain. They did an awesome job! They were here when they said they would be and worked efficiently left our 30 year old pool looking like brand new. Thank you Marc and crew we will recommend you to all of our friends and family.Terry and Jeanne Beltz 5 star company
09/04/2015
Provided by SuperpagesWe were extremely pleased by a job well done, excellent customer service, and reasonable prices. I have had a fiber glass pool for about 15 years, and recently noticed a small patch that needed repair. Mark came out, looked at the pool, and made arrangements to fix the problem. He worked with us to meet our schedules, and he and his crew arrived on time, found a few other areas to fix, and re-did the pool under warranty due to the nature of the problem - one of the few warranty jobs he has had in the last 20+ years. I had to pay for labor, but it was WELL WORTH it. I highly recommend Johnsons' pool & deck resurfacing. We were happy with the original pool, and very happy with this latest transaction. Now for the refilling FUN!!
06/29/2015
Provided by SuperpagesNicole Flouros-Barnes 5 star We are extremely pleased by a job well done, excellent customer service, and reasonable prices. I highly recommend Johnsons' pool & deck resurfacing and I never recommend anybody, true story! I highly recommend Mr. Johnson to anybody
06/29/2015
Provided by SuperpagesNicole Flouros-Barnes 5 star We are extremely pleased by a job well done, excellent customer service, and reasonable prices. I highly recommend Johnsons' pool & deck resurfacing and I never recommend anybody, true story! I highly recommend Mr. Johnson to anybody!
06/27/2015
Provided by SuperpagesMarc and his crew did a phenomenal job on our pool. We had really let it go. It had all kinds of holes in the bottom where the marcite had disappeared and bare concrete was showing. Johnson patched and leveled the holes and coated the whole thing perfectly. It looks brand new again. Thank you! - Phil & Pam Trezza
06/05/2015
Provided by SuperpagesI have my pool serviced by a professional pool service. You can imagine my dismay when I had company over and my friends daughter wanted to go for a swim and then screamed because her skin was burning and itching. I called the pool service to come check my water. The came back with some jargon, long story short, I needed my pool resurfaced. I had received several quotes that I could not afford. I was literally in tears. Finally a gentleman from a competing company that had come out to give me a quote told me about Mr. Johnson and his affordable resurfacing and his guarantee. I have to say I was extremely pleased from the get go. He came out the very next day and gave me a quote. He was extremely professional, friendly and knowledgeable . We had discussed everything from A-Z about my options. We chose Mr. Johnson to do our resurfacing. I have to tell you that Mark is proficient, efficient, and extremely competent. Most importantly affordable! I am so very pleased. Thanks Mark, Mary E
04/15/2015
Provided by SuperpagesWe can not express how grateful we are to Mark Johnson and his crew. they are so dedicated to there customers and the work they do. We had a pool installed 3 1/2 years ago by a different company. Nothing but problems and no satisfaction from the original company. Johnson pools came in and repaired all the problems and resurfaced our pool. We love it. It is beautiful !!! We highly recommend them for all your pool and deck problems. Satisfaction guaranteed!! Again, thank you to Mark and his crew. Also thank you to Mark's wife for making Homemade blueberry jam and giving us 2 jars. YUMMY!!!!!!!
11/09/2014
Provided by SuperpagesWe know we made the right choice with Marc and his team, who have done an excellent job with resurfacing our pool. I highly recommend him and commend him for the meticulous job he has done, very professional and on time as he had said, with everything explained to us beforehand. His passion is pools and we sure are happy and pleased with a job well done with our pool, bringing it back to beauty and life, for which words can't express our heartfelt THANKS....for a beautiful pool for Gene and Chris.
06/15/2014
Provided by SuperpagesI am very pleased with my pool and deck that was resurfaced by Marc and crew. He even started a week early which was great. Marc was great in explaining the whole process in detail. I would highly recommend Johnson Pool and Deck.
04/02/2014
Provided by SuperpagesMarc Johnson is currently resurfacing our pool. Our fiberglass pool will be ready to enjoy in a few days. Marc has a great work ethic and it is a pleasure to watch him and his men as they CREATE this new, beautiful pool for us. We recommend Marc Johnson highly. J=Job done is exceptional O=Outstanding work ethic H=Honest and reliable N=Neat and clean job site S=Service is extraordinary O=On time N=Nice "poolside" Manner
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