Madison Restaurant

Write a Review727-842-5000

CLOSED NOW - Opens at 7:00am

I have been there many times and have had they're Ruben sandwich. What a delight 🤗 and very delicious! Frank Apa
#highly recommended #friendly staff #reasonable prices

Yesterday, I had the unfortunate displeasure of eating at Madison's for the first time. There were four of us, and we started by ordering waters with lots of lemons, and two of us also ordered coffee. At first, it seemed ok - the server was friendly, he brought out the drinks quickly, and was able to answer questions I had regarding the menu. The the food came out very fast, and all four of us were satisfied with our meals.



We didn't get quite enough lemons for all of us, so I asked for more. I noticed the owner/manager eyeing our table prior to our server bringing us the additional lemons, but I didn't think anything of it at the time. After all, there were four of us drinking water with lemons, and two of us got our glasses refilled.



Then we got our bills, one for each couple. Each of us had been charged $0.99 for LEMON SLICES! I called our server over and told him we had issues with being charged for lemons, and would like to speak to the manager.



And then it got ugly. The owner came over and, when we disputed the charges, he raised his voice and said (as closely as I can recall),



"We gave you 18 slices of lemons! That's THREE lemons! Lemons are 3 for $1, and then I have to pay someone to wash them and slice them for you!"



I told him he should be ashamed of himself conducting his business this way. He could have had repeat business if he had simply chosen to drop the lemon charges, but instead he chose to single us out and make a scene, displaying his rude behavior to the entire restaurant, most likely making everyone uncomfortable, not just the four of us.



In the end, if you do the math, 18 lemons slices divided by six glasses of water is 3 slices of lemon per glass - a seemingly moderate amount. Considering we also purchased two cups of coffee and four meals, you would think this would have been no cause for concern to a business owner - but clearly he would rather lose business than cut lemons.