Gentech Ltd.

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OPEN NOW - Closes at 5:00pm

They don't even deserve a star. Came very late to the house, spent 45 minutes diagnosing the problem, and didn't even have the replacement part on truck. Proceeded to take the part and charge $307.00. Never to receive a call again. They never scheduled a return visit and never ordered the part. After calling them multiple times, finally the y told us it would be best to try and locate the part ourselves.Avoid at all costs.HORRIBLE AND WANT OUR MONEY BACK! SMALL CLAIMS COURT HERE WE COME

I am a (now retired) professional consultant on matters dealing with Customer Service. Following Hurricane Irene and after too many years of losing power in Rockland County New York for no apparent reason, we ordered a 10KW Generac unit for our home. This company understands what CUSTOMER SERVICE means. Every contact during the ordering; the first unit delivery; the replacement because I made a mistake in the original order; and the actual replacement was performs with the highest standards of professionalism. We could not be more pleased and we thank them. Jim O"Neill Congers, NY

Worst service and not honest.they sold damaged generator as new.If you did not buy the equipment from them forget about service. Don't even count on a returned phone call. Poor attitude, don't waste your time. Waited over 2 month for a returned phone call, never got one.,

The Best! So sweet and kind. Came right away for my emergency at 3 am. On a sunday. Of your willing to buy the right equipment and not try to bargain a cheap option you'll be taken care of.

One star at best! If you did not buy the equipment from them forget about service. Don't even count on a returned phone call. Poor attitude, don't waste your time. Waited over a week for a returned phone call, never got one.

very independent, service is very slow, does not return phone calls, if you did notpurchase generator from them service is worse that terrible.