Aspen Cleaners

Write a Review212-496-4040

CLOSED NOW - Opens at 8:00am

They ruined a skirt of mine and when I went back they said they were not responsible for damage. That is EXACTLY what you're responsible for as a dry cleaner. I even paid extra $ to have it handled properly. I only asked for a refund of the cleaning even though they should have paid the value of the skirt, but they wouldn't even give me that. Awful.

CAUTION! DO NOT USE THIS COMPANY!! They have no integrity, damage thier clients laundry and does not honor their warrenty. The will make any excuse not to do the right thing.

I dropped off two bags for wash and fold at this cleaner and when I received the items back a whole bag of my whites were damaged beyond repair. They contained blue, brown and red marks all over my sheets and towels. When I brought them back the said they didn't know what happened and would call me. They never did. I went back in and they offered to give me store credit...well obviously if they damaged my items and tried to hide the problem I don't want to trust them again with my clothes. I said I would like to be reimbursed for damages, Amanda the women in charge said to write it up. I tallied the damages over $1000. She said she would call me. She never did. So a month later I contacted her again she told me they would not be reimbursing me since the items where wet when I brought them in. They were not and this was the third excuse she had tried to make to cover for the damage. She said the owner would call me that night, he did not. When called the next day she swore she called me twice of which I have not record of. So now I am taking her to court. So unless you want damaged goods and to go to court to get them resolved I highly suggest not using this dry cleaner.