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D
d4rkl0rd

09/14/2011

Provided by YP.com
Was there on August 10 and had...

Was there in August and had a bad experience with the bartender/manager Sonja, who I later discovered is related to one of the owners. I was with a friend and we decided to take advantage of their advertised $3 tater tots when ordered with any other item on the menu, and we chose the chicken strips. We got the items soon after, and thought everything was fine. But, when it came time to pay for the bill, Sonja had somehow split the check beforehand and then combined it, and overcharged the bill by $2 since she somehow decided to charge us for the full priced tater tots instead of what was advertised on the menu sign. Sonja became very argumentative after I brought up the issue with her, to the point of even blaming us for the error by saying that we ordered the wrong items, until finally admitting she could have keyed the order incorrectly. But even after that she still refused to take any action to correct the bill after charging my credit card and kept her attitude problem going.



I was finally able to get the overcharged amount corrected by another manager after a couple of weeks, but no one working at the bar has directly admitted to me that Sonja was the cause of the error on the bill. I strongly recommend avoiding this place completely since the owners allow their relatives like Sonja to work as managers while attempting to rip people off by deliberately charging more than what is advertised.

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Hours
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Neighborhoods
Rose Hill, Kips Bay, Midtown Manhattan
Categories
Bars, Bar & Grills, Cocktail Lounges, Restaurants, Taverns
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