Dr. Leovina Labot Rama, MD

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I went to her as it was close to my work and I could get the last appointment at 5:30 for the regular annual exam. I showed up 15 minutes before, ended up getting to a doctor an hour later than scheduled. Was disappointed but happens to everybody. The exam was the usual, nothing too good or too bad. She gave me the prescription for 6 months of birth control and said to call back in another 6 months. Then story begins: I am getting a bill for $300+ for that visit. I have the same insurance for the last 5 years and never paid a penny for the annual exam! Apparently, the doctor listed that as a procedure and not annual exam! So I had to call back and forth to doctor/insurance company/lab to explain that it was annual exam. Did not the doctor realize what I was doing my annual exam? I even said to her when walked in that I am here for the annual exam and need to get a birth control prescription. It is been almost 6 months since that day, my claim is still not resolved. At least after many calls looks like everyone accepted that it should be covered and is supposed to be resolved in some future. Then, I am running out of my pills, call the doctor to ask for another 6 months prescription. But the doctor likes to see their patients twice a year! I am young healthy adult, I don't want to do pop test every 6 months! The worst thing, that I have to come for the exam itself which is not covered by my insurance as the majority of other insurances! So, basically, now if I want to get my prescription I am obligated to do another test and pay again for the full exam out of my pocket! Isn't crazy? Is she having a deal with an insurance company? Could she tell me that before? I would never go to her then! I never had this issue before as I was always getting my pills for the whole year after my exam. So many problems with that doctor. Will never ever go back to her!



Also, if you want to call with a billing question you have to call only on Wednesday between 11am and 2 pm, otherwise they don't handle these questions. Basically they do whatever they can to make it harder to resolve any issues. I am sure they have the same stuff doing all this job and I doubt she is in the office for 2 hours a week, so why not to have it more flexible. They charge you 24/7 but getting questions in a certain hours/certain weekday!