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Reviews

K
kmpu1972

06/12/2006

Provided by Superpages
Completely uninterested in the residents they serve. Too chummy with landlords and co-op boards.

One of their employees, in a security capacity at a large co-op, has criminal complaints on the record at the local police for illegal entry and for physically threatening a resident. A complaint has been filed with the local police.Also, they have been known to lose rent/maintenance checks, then start calling residents' friends and relatives asking where the rent money is (even tho it has been paid and the money already taken out of the resident's bank account). To be fair, their receptionists and payment clerks are friendly over the phone and try to resolve problems, however, the behavior of the management is often out of line and disturbing.In a nutshell, they need to focus more on servicing the residents who they work for as well as do better background and criminal checks on their employees, particularly their security people.

More Business Info

Hours
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Neighborhoods
Midtown East, Midtown Manhattan, Turtle Bay
AKA

Goodstein Residential

Categories
Real Estate Management, Real Estate Agents, Real Estate Buyer Brokers
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