JP Morgan Chase & Co

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Report on JP Morgan Chase Bank: Nothing but the Truth stated:

History:

We found out that most banks treat their customers the same way! We moved to JP Morgan Chase Bank of our past professional performance that we had with this Bank, however, this Bank is just like most other Banks in our great land; United States of America. JP Morgan Chase Bank on a corporate level does not respect the Branches on a local level that their employees are not doing their jobs, so in this light the Call Centers and corporate level undermines the local level employees of what they say and what they give you in the printed word.


Detail in outline format:

May 30 2020:Opened Chase Bank Freedom Visa Card: Good customer service. Called again add Card.
May 30 2020:Called to set-up an appointment to open Checking, Savings Great customer service.
Jun 01 2020: Meeting went good felt good that we finally found a Processional Bank to do business with.
Jun 02 2020: Deposited a personal out of state check! Chase Bank deposited the same day! (Feds 2-5 d)
Jun 02 2020: Same time deposited a Local Bank Check same as cash (they put a hold 10-15 days)
Jun 03 2020: Changed our Auto Deposits and Deducts took 5 hours of our time (Task done)
Jun 05 2020: Received a letter dated: June 01, 2020 stating we declined Debit Card Coverage on card.
Jun 05 2020: Wrote a letter to branch employee on our Issues (We are extremely upset with Chase).
Jun 05 2020: Hand delivered to Chase Brank instead of mailing our complaints. (About Chase Issues)
Jun 06 2020: Got another letter dated: June 2, 2020 with summary of costs that are different Bank fees!
Jun 06 2020: Went online to Chase Bank to file grievance Copied Letter on Chase grievance form.
Jun 06 2020: Branch manager called spent (30 minutes) got exactly nowhere w/ that person (Has no clue)
Jun 09 2020: June 05, 2020 received a response from E-mail! (Appears they did not read my Grievance)
Jun 09 2020: Reviewed Chase response to my Grievance? (Email Servicing talked on Military Inquiry?)
Jun 11 2020: Another letter dated June 03, 2020 a new deposit account using my SS was opened!

Jun 11 2020: After reading this letter I had to call within 14 days or Chase was going to take our money!
We had to cancelled our one week vacation to call them (6) Calls (2) Mgrs. “Got lip music” and disconnected us 3 times. (Like to bad that I’m a Fraud and Chase will take our money and close our accounts anyway.

Jun 11 2020: Called our Chase Rep at our Branch made appointment with him on June 12, 2020
Jun 12 2020: appointment went unbelievable bad! (Only verbal response and no written word to fix this)!

That is enough I can go on and on about “JP Morgan Chase Bank”, but what is the point above is enough for you to understand that “JP Morgan Chase Bank” services are BAD to do business with and customers are very upset with Chase Bank.

Summary:
At home wondering if we have our money or Chase took the money and closed our accounts. We do not have a good feeling about if we still have our money! And do not trust JP Morgan Chase Bank! and do not know what to do about these issues with; JP Morgan Chase Bank. We believe we will have to get an attorney involved to.
No wonder majority of the United States Citizens are constantly moving around to other banks for basic services just like we are doing today. So sad where is the customer service and loyalty of years past it is sure not here except for “Chase Bank found to be just the same as others”, however, this is the way majority banks does business today in the United States of America!

Sincerely,

Vietnam Veteran