Transfast Remittance

Write a Review212-372-5990

Don't use this company. They will steal extra money from your bank account. They made an unauthorized withdrawal of $1,004.99 from my checking account -- a double transaction for a total of $2,009.98. When my wife noticed and complained, they only returned half. We continued to complain and were told that they would return the other half, $1,004.99 in 3 business days. They days passed and nothing. I called them back and was told that they had no record of these transactions and that I needed to send them copies of my banking statements. I continued to argue with the CS rep, who then hung up on me. Repeated calls, went unanswered -- stayed on hold for as long as 40 mins. When speaking to CS, they never provide you their name or CS #. You never know who you're talking to. When asking for a supervisor, they'll either give you a fake name or tell you that no one is available. Once spoke to someone calling himself a supervisor by the name of Jose. On a later call, the rep acted like he didn't know anyone by the name of Jose. I've now filed a complaint with my bank in hope that they will be able to recover my $1,004.99 from this crooked company. There are more reputable money transfer companies out there. Save your money and trouble, use someone else.