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Reviews

TR
Tanya R.

03/15/2015

Provided by YPmobile

Horrible. They don't even deserve a star.

E
ericdouglas

06/29/2013

Provided by YP.com

This is a great place. The customer service has greatly improved since being under new management.The prices are very reasonable and they do same day delivery. I needed a new refrigerator and stove and i went there and they gave me a discount for buying two items.I would recommend this store if you're looking for a great deal and great service.

D
dharris38

10/20/2009

Provided by YP.com
HORRIBLE!

This place is absolutely horrible! Thier service is horrrible, as well as their products! DO NOT BUT ANYTHING FROM H & M DISCOUNT FURNITURE! YOU WILL REGRET IT!



I bought a fridge from there, the day it was delivered it didnt get cold. I went to the store to complain and the guy said there was nothing he could do about it and it usually takes 48 hours for a fridge to get cold?! AND that I had to call the "service" number. I called the service number and the young lady said that they dont normally send someone out the same day for a fridge but she would tell the tech. The tech came out that same evening and put freon in the fridge and all was well..... 3 WEEKS LATER the fridge stops getting cold again 2 days after I went food shopping. I called H & M service on Wednesday and here it is Monday and still no service! All of my food has spoiled and now we are going to court! I took a day off work because a tech was supposed to be here between 2-4 on Monday and NEVER SHOWED! Im not talking about a washer or dryer...Im talking about food storage!!!! I have called every day and all they do is say they are sending someone but they never show up!



H & M needs to get thier so called "service" department together! Especially when it comes to peoples food storage. They have a serious lack of respect for other peoples time and money! But I guess since they got paid in full for the fridge then whatever happens after that is none of thier concern! See you in court H & M!!

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AKA

H & M Discount Furniture LLC

Category
Furniture Stores
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