Just'In Detail

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I chose the interior/exterior executive package and added the headliner and engine detail. I dropped my car off at 11 am and my car wasn't ready until 17:30. I paid $350 for a VW Jetta to be detailed and the work was sub-par.

I took my car in and fully functioning and over 5 hours later my car was returned to me broken. The lever that controls my turning signal, brights and cruise control no longer functions properly. I have never had this issue with my car, and when I told the owner Justin, he denied it. If the lever was broken prior to me dropping my car off, why would I invest $350 into cleaning my car instead of fixing the lever that controls my turning signals? It's disheartening that this has happened and they have no integrity.
The interior windows were dirty and had visible specks all over, maybe from the shampooing the seats, but the windows should've been cleaned.
The dash and center console had not been wiped down with the "conditioner" and were dull with visible water streaks.
The head liner had only been cleaned by the vanity mirrors. When I called to ask why the entire headliner wasn't cleaned considering I added it on, Carmen, the owner, stated that the headliner add on did not include the entire headliner; it only included the area near the vanity mirrors.
There was rust on the rubber in the door jam, I asked why it had not been wiped off and Carmen told me it wouldn't come off because it was rust. But I wiped the rubber with my finger and the rust residue came off. She then stated that the rust would just return when it rained. I don't understand why she wouldn't wipe it off, after all it is a called "detailing" for a reason.
Then there were leaves and dirt around the rubber seal of the trunk that were not touched.
There were a few scuff marks on body of the car that I showed her and she said that it wasn't included in the package. I rubbed the mark with my finger and it was easily removed.
I don't recommend this detailing shop.