Lily's Furniture & Mattress

Write a Review757-595-4056

OPEN NOW - Closes at 7:00pm

I thought I would support a small local business and purchase a queen bed & mattress here, as I usually go to Value City.. and boy did I make a huge mistake purchasing anything here. The bed I purchased broke a week later, I called the store to see if I could exchange or get a refund because replacing the bed for the same bed isn’t satisfactory for me since I am convinced it’s cheap and will break again, only to be told that they don’t do returns or exchanges and replacing the bed is the only option. Not to mention, we asked for a black bed, and they gave us brown. As a small business owner, as I am one myself.. this establishment should have WAY better customer service if they’d like to continue being in business and grow. They should also have a better return/exchange policy instead of cheating people out of their money and sticking them with P.O.S furniture!! I would stay FAR, FAR away from this establishment... unless you’re okay paying or financing furniture that breaks after a week of having it.

Great place and awesome manager !!! First time buying furnitures and I couldn't be more happier. A++++++++ money saver

Great selection. I came in needing only a bedroom set, but when comparing to other stores, I was able to save enough $$ on the bedroom to get a brand new Serta mattress! They even gave me same day delivery. I will be back for that redskins recliner too.