Marys Florist
7900 Marshall Ave, Newport News, VA 23605
Reviews
09/14/2011
Provided by YP.comI bought flowers for my wife, just because, on their website. They sent me an email saying they did not deliver to my area and suggested somewhere else to go. Nothing else was put in the email. No contact number. No lets work something out. No sorry for the inconvenience. No your money will be returned to your card. This email had no subject nor had an email address that looked business related. My spam filter was nice enough to remove this potential garbage from my inbox before I could read it. Given that I left my phone number, when I ordered, I expected a call asking me what I, the customer, wanted to do about the inconvenience. If this purchase had been for any other reason, right now I would be in the proverbial dog house. All due to their technical un-professionalism. The other reviews I've read made them sound legit. But I would avoid online orders like the plague!! Oh yeah they still haven't refunded my money in the three days since they canceled my order.
I was not able to reach my customer by phone and I did not want his wife not to get her flowers. So I emailed him and explained that we did not go to this area and suggested that find a florist that serviced the area. I never processed his credit card because I was not going to being filling the order.
More Business Info
- Hours
- Do you know the hours for this business?
- Neighborhoods
- Newmarket Creek, Briarfield, South Newport News
- Category
- General Merchandise