Brooks Automotive Repair Inc

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CLOSED NOW - Opens at 8:00am

Some other mechanics in the area told me that Brooks Automotive was unreliable. I took my vehicle there and found out that they have real mechanics employed; not just parts changers! They repaired my vehicle at a reasonable price when others could not find the problem. I am impressed at their professionalism. Great job!!

PLEASE BE CAREFULL I CALLED 411 FOR A FIRESTONE AUTOMOTIVE TO GET A POWERSTEEING RACK ON MY 93 CADDY SINCE I LIVE IN CHICAGO. THY GAVE ME BROOKS NUMBER .WENT THERE BE CAREFULL OF THE FIRESTONE SIGN PLEASE READ IT CAREFULLY IT A OLD FIRESTONE SIGN THATS BEEN PAINTED TO SAY TIRESTORE NOT FIRESTONE.BUT IF U LOOK AT IT IT LOOKS JUST LIKE FIRESTONE.THY DID THE WORK I PAYED THE MAN .GOT IN MY CAR THERE WAS A AIR BAG LITE ON THAT WAS NEVER THERE BEFORE . ASKED WHAT IT WAS HE SAID IT WOULD GO OFF . PS .THERE WAS A AIR RIDE CHECK LITE ON WHEN I BROUGHT THE CAR IN THAT WOULD GO OFF WITH A SIMPLE PUSH OF A BUTTON. SO DROVE CAR FOR A WHILE LIGHT NEVER WENT OFF .TOOK CAR TO GM DEALER IN NEWPORT TO HAVE IT CHECKED OUT. WAS TOLD BY SERVICE PERSON THAT WHEN U CHANGE POWER STEERING RACK YOU HAVE TO DO IT ONE WAY AN ONLY ONE WAY ONLY . ASKED RANDY BROOKS TO PLEASE CALL GM DEALER TO FIND OUT WHAT HE SAID . CALLED RANDY BACK HE SAID GM DOESNT KNOW WHAT HE TALKING ABOUT.NOW RANDY TELLING ME THAT THAT LIGHT WAS ON THE WHOLE TIME NOW REMEMBER THAT I JUST DROVE MY CAR 800 MILES TO GET TO NEWPORT. AND HAD THREE PEOPLE DRIVE CAR BEFORE BRING IT TO HIM. CAR GOES BACK TO GM TO FIND OUT HOW MUCH IT GOING TO BE TO FIX CAR . HAVE A WORK ORDER FOR CLOSE TO 800 HUNDRED DOLLARS TO FIX BROOKS MISTAKE .CALLED BROOKS TO SEE WHAT WE CAN DO TO FIX THIS PEOBLEM AN HE TOLD ME TO CALL MY LAWYER. SO PLEASE BE CAREFUL ON PEOPLE THAT TRY TO SCAM PEOPLE BY USING FAKE OR ALTERED SIGNS TO THINK YOUR GETTING PROFFESIONAL SERVICE WORK THAN GETTING FAR BELOW THAT . SO RUN DONT WALK THE OTHER WAY