Master Plumber Inc

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OPEN NOW - Closes at 5:30pm

This company has no pride in itself or respect for their potential customers. My home warranty company contracted this company to replace a water heater that had flooded part of my basement. I contacted them 2 days after they were contracted and had not heard from them. At 8a I was informed that he had 2 repairs and he could get to mine around 2:30/3:00. I was willing to do it whenever he had time as we had no hot water. At 4p I contacted him again to get an update and was rudely informed "I'm not coming today. I can try for noon tomorrow". At that point it was too late in the day to find another contractor as the supply houses would be closed. Due to his inability to care about potential customers our house was left without hot water. I wouldn't send this guy to my worst enemies house. But hey, if you don't want customer service or your issue taken care of; this is your guy. What a disgrace. I can say Old Town Plumbing is fantastic and willing to do what this guy won't! BEWARE!

I wish negative stars were an option

If I could give no stars I would. I am a single mother who got completely taken by them. About 3 1/2 yrs ago I bought a house and had them come work on the plumbing. All the work they did is now having to be redone. Spigots they replaced are now broken again, and pipe they replaced under shower is now leaking. They lied to me and told me the water purification system in the home was not a water purification system and convinced me it was something I didn't need and should be taken out, I later found the receipt from the previous home owner showing it indeed was an expensive purification system. They put a hole in the side of my house and did not fix it, it's still there. They left my basement a complete disaster and didn't even attempt to clean the mess they made. On top of that they charged me a hefty price. I thought I could trust them and got completely taken! Beware, they lie, steal and over charge!