Premier Urgent Care

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If there would be a negative rating I would have done so. I injured my leg a few hours before my overseas flight. So I rushed to this clinic just to make sure my leg is not broken. When I limped in the girl at front desk didn't offer me any help, no wheel chair or anything, just handed out a piece of paper to fill out. Ok, I filled it out standing on one leg. When she told me to go to the sitting area and wait for my turn. Needless to say that I was the only patient in the facility at the moment. Then two girls strolled out and offered to follow them to the back office. At this point I have asked for wheelchair myself. The x-ray was done by the receptionist and she twisted my foot as there was no injury involved, not trying to make it comfortable for me at all. The did offer water and cookies as I told them that haven't eaten yet and feeling sick. And on top of this lame service they stole my $300 glasses. I forgot them in there as I was feeling pain and was worried about my upcoming flight. When I returned after vacation they told me that they have 30 patients a day and that the staff didn't take the glasses. Yeah right! The glasses could be left only on the counter or in one of the cabinets. Hard to miss when you are cleaning the cabinet for next patient. Very disappointed.

I needed an x-ray of my wrist after falling, so I went to this urgent care. They were excellent - the receptionist, nurse, x-ray tech and physician. Prompt, polite and informative re: further treatment.