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S
smttha

04/16/2012

Provided by YP.com
This furniture store doesn t k...

This furniture store doesn t know the customer right or customer satisfaction. we went there to buy the ashley bedroom set worth more than $3.5K. Initially they offered very good attractive price but then they started cheating with us. when we put the order, he mention everything in the invoice copy with the part number and everything but the copy of that invoice which he gave us didn t had any description in it. When i noticed that after going home, i called that person to give me the copy of invoice which i signed, he refused to give me that. in my copy he mentioned that bed, dresser mirror no actual part number so if they deliver me the wrong product, how would i verify that? i think customer has right to ask the exact duplicate receipt of what they sign but sale person told me that COMPANY POLICY IS NOT TO PROVIDE RECEIPT TO CUSTOMER . That means i have to gamble my $3500 with them to see if they deliver the correct bedroom set or not. and if they deliver the cheap bedroom set in $3500 than also i have to accept that since they dont provide the part number invoice to customer. After this, i said i want to cancel my order and give me the security deposit money which i gave at the time of order and refuse to give me that money back and said you have to buy something from the store to get that money back. THIS PEOPLE ARE REALLY REALLY CHEATERS, THEY WANT TO GET THE FULL MONEY BUT POSSIBLY WANT TO GIVE U SOME CHEAP CHINA MADE FURNITURE. PLEASE PLEASE PLEASE STAY AWAY FROM THIS STORE. I GAVE ONE STAR BUT THEY DESERVE NO STAR AT ALL.

claimed iconBusiness Response05/02/2012

Customer Service: The Mall closes at 9pm, I spend almost two after mall hours making sure Mr Smttha satisfy with his purchase, B553 North Shore King size Sleigh Bed, Dresser, Mirror and Chest, AT a LOWEST PRICE ($3200) Which I had to call my manager at his house to prove the sell for Mr Smttha. Ordering He deposit only 20 dollars in his invoice in promise to bring ONLY HALF of the balance later following week to process the his special order (B553 North Shore King size Sleigh Bed, Dresser, Mirror and Chest) which he never brought it back. Milwaukee Furniture main goal is customer satisfaction and offer lowest prices. It's unfortunate Mr Smttha never allowed us to do our job even we didn't ask to make full payment of his special order. We are committed to our services.

This listing has been claimed by a business representative.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sat:
Sun:
Extra Phones

Phone: 847-768-7970

Payment method
visa, mastercard, amex, discover
Category
Furniture Stores
Other Information

Price Range : Average

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