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Reviews

05/14/2010

Very POOR SERVICE

This is the second year in a row that I have rented my sons tuxedo from there and it did not fit. The night before prom my son tried on his tuxedo at 9 PM after being told at Rondinellis that he did not have to try it on because everyone is measured and there should not be a problem with it, we find out the pants came to his ankles. Now while trying on the pants the hem fell out! I had to let down the hem in his pants and redo them so that they fit properly. The shirt did not fit at all, he had to wear a shirt that we had from home. The jacket was too small, he wore it for pictures and that was it. After going to Rodnellis to ask them could they give me anything off on the tuxedo they refused. They would do NOTHING to make the situation correct. They told me that I should have brought it over there and they could have redone the tux. Yes bring it back....when....my son was in school all day friday and had to be ready for pictures by 4:00PM and I work all day. They were not very cordial

More Business Info

Hours
Regular Hours
Mon - Wed:
Thu:
Fri:
Sat:
Extra Phones

TollFree: 800-221-1198

Phone: 330-758-6994

Payment method
cash, discover, master card, visa
Location
Gentry Plaza
AKA

Rondinelli Tuxedo Company - Niles

Categories
Tuxedos, Clothing Alterations, Formal Wear Rental & Sales
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