Sprint

Write a Review833-550-3500

CLOSED NOW - Opens at 10:00am

they handle you pretty quickly and seem to know their stuff its a pretty chill environment and they play a little music while waiting pretty cool tbh

I'm a college student from out of town. My phone screen broke, so I needed a repair or an upgrade. When I entered the store I tried to explain that I had sprint insurance on the account but instead attempting to listen to my concerns, they basically threw a pamphlet at me, refused to even look at my phone, and told me to contact the insurance company. Then, the second time I entered the store (why I bothered trying to work with this staff I don't even know) they refused to upgrade my phone even though I was eligible for it because of their likely nonexistent policies regarding swapping upgrades on the account. I ended up having to drive to my hometown sprint to get my phone fixed. Funny, the store I upgraded at mentioned no such policy. Hmm. In short, don't bother with this store. Not only are the staff rude, but they also give false information and are generally unhelpful. Very disappointing since sprint has been a very helpful and reasonable company to deal with prior to my encounter with this store.