Super Grinders Mexican Express

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CLOSED NOW - Opens at 11:00am

Definitely removing this place from my number 1 place to go in v.a. For "New York Style" subs like they originally advertised. I'll start by saying that ever since my friend from the navy (from NY) recommended it, he said they had the best steak subs in v.a...i had to try it! And sure enough...it was AMAZING!! Loved their long menu of sooo many subs to choose from and even HUGE platters!

But then new management arrives...they removed all the platters from the menu and removed my favorite #21 real steak and cheese sub because according to them "it didnt sell much" even though thats all the other reviews on other sites talk about. But w.e.

This was my last visit...i always ordered over the phone so it'd be ready by the time I got there. Not this case! I paid and I sit and wait...and wait...20 mins go by and still waiting! Shouldn't take more than 10 mins to serve someone..i know, I worked in much busier restaurants before. Lady in from of me said she was already waiting for 20 mins on top of mine! 10 minutes go by and I asked if it was ready, "it was coming" so I said I needed it asap cuz my lunch break was over in a few. Owner asked if I just wanted my money back and I said no, if it's coming I'll take it! So I sit back down and wait...and wait...THEN I asked again and the guy making my sandwich said he didnt know what kind of bread I wanted it on! Should've asked an hr ago on the phone like the original staff would do! So I tell him and he said he's just gotta toast the bread and it's done! So I sit down to expect my sub packed to go since I'm out of time when I turn to see the other lady extend her arm and hand me cash!! She said she thought I didnt want it "so here's your money, I'm sorry!" I said I guess you are! And walk away nd ended up settling for Wendy across the street! Horrible experience!! Never going back...matter of fact, I just deleted their number from my phone cuz I'm damn sure not going back...Super grinders just became another regular hole in the Virginia lame wall of shame.

Hey, new owner...if it ain't broke...dont fix it!!