Landers Chrysler Dodge Jeep Ram of Norman
481 N Interstate Dr, Norman, OK 73069
Norman Chrysler Jeep Dodge is a certified dealership offering a variety of new and pre-owned vehicles. The various Chrysler models offered by the dealership include PT Cruiser, Pacifica, Sebring and Crossfire. It also offers a variety of Dodge models, such as Caliber, Magnum, Charger, Ram, Durango, Caravan and Dakota. The dealership offers service and repair of vehicles, including wheel balancing and rotation, car wash, fuel injection cleaning and vacuuming interiors. It provides a variety of finance options, and has a parts department that provides genuine automobile accessories and parts to customers. Its Web site offers various online services, such as price quotes, service scheduling and purchase options. The dealership is located in Norman, Okla.
Reviews
07/15/2012
Provided by YP.comIF ASKED WHERE I GOT MY NEW TRUCK I WOULD WITH OUT A DOUBT TELL ANY ONE AND EVERY ONE THAT I GOT IT FROM NORMAN CHRYSLER JEEP DODGE. MY HATS OFF TO ALL WHO WORK THERE
I want to thank you for writing a review of Norman Chrysler Jeep Dodge about your experiences with us. I'm happy to here that we got you a great deal and you'll continue to recommend our dealership. Thanks again, Brandon, GSM, Norman CJDR
07/09/2012
Provided by YP.comSearched google for dodge dealers in oklahoma, I saw how high they rated with other customers like me and thought I would give them a shot, well I was very happy I did. The people there are really first class and i will tell everyone I know about them. Great deal, Great service, Great Oklahoma people.
03/12/2011
Provided by YP.comI called this dealer 6 different times to try to get information on an automobile at their lot. I live quite a distance and had explained this to them but that I was seriously interested in the vehicle. Time and time again I would get the statement of "I don't have that information in front of me but I can go get it for you. Let me call you back in about 5 minutes."
I was never called back. Not once.
With my last attempt I dealt with a woman named Mary Peterson. She seemed nice enough but it was the same old song and dance. After twice of not calling me back after promising to do so with some information I simply gave up.
I will never shop here and I will certainly clear anyone that asks away from here as well.
If their sales crew is this incompetent and rude it makes you wonder how the mechanics are.
Dear darkmarionette, I wanted to get on here and apologize to you for the past. I wanted to let you know after two years we've changed several aspects to our business. I'd like to invite you back in to see how we've changed and how you'll experience the best customer service, experience and price. If you have any questions or want to go over what happened in the past, I'd love to speak with you. You can reach me at the store 405-321-8228 or email me directly at [email protected]. I hope we can change your opinion of us and we can earn your business back. Best regards, Brandon Armstrong, General Sales Manager, Norman Chrysler Jeep Dodge Ram
05/06/2009
Provided by YP.comBefore buying our vehicle from these people for $6000 CASH, the salesman said it has a 90 day bump-to-bumper/3000 mile warranty on it, even though we signed paperwork stating is was "as is", which by the way they NEVER gave us! Two days after getting it home, it stranded the kids and I for almost 1/2 an hour in the cold and rain. The ignition would not turn at all. And, all of the power doors started acting up by not working 1/2 of the time. I called our salesman, who told me to bring it into the service department so they could fix it. When I dropped it off at the service department, I was told that the warranty only covered the engine and transmission. My salesman was out to lunch, so I left it there and spoke to our salesman later. He confirmed that yes it does have a bumper-to-bumper warranty, and he said he would get with his sales MGR and call me back. I heard nothing back that day. The next day, we waited until 3:00 in the afternoon before calling back, and this time we are told our salesman had the day off. So, we got his MGR on the phone, who told us that they would not honor what the salesman verbally told us. And, then he told me he would diagnose the problem, and if it was too expensive he would not fix it but that he would either give us a refund or trade it for something comparable. I handed the phone off to my husband so he could explain that to him, at which point he talked very ugly about me to my husband (basically he complained that I was waisting his precious time). He explained to my husband what he told me, so my husband told him to go ahead and diagnose the problem. Day THREE, it is now 2:30 in the afternoon, and again we have not heard anything back!! So, my husband calls them and the same MGR (His name is ZACK) tells my husband that he is not going to diagnose the problem because it was bought as is. My husband says, "ok." and then Zack hangs up the phone. WHAT A PLEASANT AND HONEST MAN.....NOT!
Please...please...please...save yourself heartache, money, and time by NOT buying from these liars!!!!!!!!!!!!
*********TRUTH! NOT SLANDAR!!!**********
Dear itiswhatitis1, I wanted to get on here and express my apologies for the past and assure you that after three and half years, Norman Chrysler Jeep Dodge has changed a lot in terms of management, staff and the way we run. Our main goal and focus is giving our customers the best of the best customer service, price and experience. I would like the opportunity to talk with you and see if we can earn your trust back. If you could please call me at 405-321-8228 or email me at [email protected], we can go over what went wrong during your last experience with us. Hope to hear from you, Brandon Armstrong, GSM, Norman Chrysler Jeep Dodge Ram
More Business Info
Stick With The Specialists
- Hours
- Regular Hours
Mon - Fri: Sat: - Extra Phones
New & Used Car Sales: 866-884-6950
- Services/Products
- Vehicle Maintenance|Transmission Flush|Tire Rotation|Ram Dakota|Ram Auto Service|Oil Change|Jeep Wrangler|Jeep Service|Jeep Grand Cherokee|Jeep Commander|Engine Tune-Up|Dodge Ram|Dodge Oil Change
- Brands
- Chrysler, Dodge, Jeep, Mopar, Ram Truck, SRT
- Payment method
- amex, financing available, discover, master card, visa
- Location
- Off the mile of cars in Norman, Oklahoma!
- AKA
Norman Chrysler Jeep & Dodge
- Categories
- Automobile Parts & Supplies, Auto Repair & Service, Automobile Accessories, Car Rental, Moving-Self Service, New Car Dealers, New Truck Dealers, Trailer Renting & Leasing, Truck Rental, Used Car Dealers