Trombly Bros, Inc

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Have never not had a good experience with the Trombly family. They always go above and beyond to help me whenever I've needed my car to be fixed. I prefer them over any chain company because they take the time to get to know each customer. Always greeted with a smile and happy to answer any questions I've had for them in between services for my vehicle. You will never find a better group of mechanics then Tromblys!

THIS COMPANY IS AWFUL!!!!! I CALLED THEM TO PICKUP MY TOOL BOX FROM ANDOVER, MA TO BE DELIVERED TO BILLIERCA, MA. THEY QUOTED ME $300.00. I THEN CALLED HANNONS IN BILLERICA, MA AND THEY QUOTED ME $100.00. I CALLED TROMBLY BACK TO CANCEL AND HIRED HANNONS. WELL THE NEXT MORNING TROMBLY SHOWED UP WITH MY TOOL BOX AND SCOTT ONE OF THE OWNERS BECAME IRATE, AND STARTED SWEARING AT ME AND MY FIANCE, SAYING THEY DID NOT GET THE CANCELLATION. THEY ARE VERY UNPROFESSIONAL. HE THEN LEFT WITH MY TOOL BOX . I HAD TO PAY AN EXTRA $40.00 SO IT ENDED COSTING ME $340.00. I WOULD NOT USE THEM EVER AGAIN. THEY ARE A CRACKER JACK COMPANY. I CALLED THE OFFICE AND TOLD THEM WHO I SPOKE WITH TO CANCEL AND THEY TOLD ME THERE WAS NO SUCH PERSON. THEN THE STORY CHANGED AND THERE WAS. I HAD TO PAY FOR THEIR MISTAKE. DO NOT USE THEM THEY ARE UNPROFESSIONAL AND OVERPRICED. THEY SENT SOMEONE AFTER I CANCELLED KNOWING THAT I CALLED JUST TO MAKE A BUCK. WITH THIS ECONOMY THE WAY IT IS YOU HAVE TO GET A FEW PRICES. I DID AND THEY GAFFED ME. DO NOT DEAL WITH THEM!!!!!!